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S1E26 Modernizing Retail: The Store as a Crosschannel Revenue Engine
Physical stores are no longer just places to ring up transactions. The smartest retailers are transforming them into data-driven revenue engines, and the results are impossible to ignore. This…
S1E25 The Dawn of Agentic Retail and Autonomous Commerce
Retail Reality Check | IHL GroupAI in retail has moved past the hype. In this episode of Retail Reality Check, IHL Group breaks down the most compelling proof yet that artificial intelligence is…
S1E24 AI in Action: From Personalization to Operations
IHL Retail AI Pulse Webinar, March 26, 2026 (https://www.ihlservices.com/ihl-retail-ai-pulse-webinar/)The pilot era is over. Retailers who are truly winning in 2026 are not testing AI — they are…
S1E23 Omnichannel Commerce Grows Up: Walmart, John Lewis & Gap Show How It's Done
The era of talking about omnichannel is over. In this week's Retail Reality Check, IHL Group analyst Greg Buzek breaks down why unified commerce has crossed from aspiration to enterprise mandate —…
S1E22 Agentic AI Takes Center Stage and AI Workforce Transformation
Agentic AI is no longer a conference topic. It is a commercial reality, and the deployments happening right now in retail and hospitality are rewriting what "customer service" and "workforce…
Ai is Ready, are Your Workers
The race in retail technology is no longer about what to buy. It is a sprint to see who can execute the fastest. In this episode of the Retail Reality Check Explainer, we break down the widening gap…
S1E20 The AI Adoption Gap
The technology is here. The money is flowing. So why are so many retailers still standing at the starting line?This week’s Retail Reality Check digs into the defining challenge of 2026 retail…
S1E20 Industrialization of Retail AI and Autonomous Commerce
The era of AI experimentation in retail is officially over. In this edition of theRetail Reality Check, Greg Buzek breaks down the most significant technology deployments of the week and explains why…
S1E19 The Inventory Revolution: RFID, AI and Retail Visibility
Inventory distortion costs the global retail industry $1.7 trillion every year in out-of-stocks and overstocks. This week on Retail Reality Check, IHL Group breaks down why real-time visibility has…
S1E18 The Inventory Revolution: RFID, AI, and Retail Visibility
Inventory distortion costs the global retail industry $1.7 trillion every year in out-of-stocks and overstocks. This week on Retail Reality Check, IHL Group breaks down why real-time visibility has…
S1E17 Closing the Execution Gap
The AI storefront revolution is here, and the question every retail executive must answer is brutally simple: when an AI agent completes a transaction on behalf of your customer, who owns that…
S1E16 IHL Analyst Recap of NRF 2026
NRF 2026 marked a decisive shift in retail technology, with AI moving from experimental pilots to fully agentic implementations. This comprehensive analyst recap brings together fiveleading retail…
S1E15 The Real ROI in Retail AI
This episode examines where the real return on investment is happening in retail AI. The focus has shifted dramatically from flashy customer-facing applications to practical operational uses that…
S1E14 The Rise of the Agentic Storefront: The Rise of the Agentic Storefront: Why AI Chatbots Are Becoming Your New Checkout
The agentic storefront era has arrived, where a simple conversation with an AI becomes the checkout. MicrosoftCo-pilot now lets you chat and buy products directly from partners like Etsy and Shopify…
S1E13 Retail Reality Check: The Three Technology Pillars Reshaping Retail in 2026
Three technology investments are separating retail winners from everyone else in 2026, and the performance gap has never been wider. This episode breaks down the specific technologies driving…
S1E12 Navigating the Retail Returns Crisis
Navigating the Retail Returns CrisisRetail Reality Check Podcast | Powered by IHL GroupReturns have exploded from a back-office nuisance into a frontline strategic crisis threatening retail…
S1E11 The End of "Good Enough"
The retail industry is at a critical inflection point. In this episode of Retail Reality Check, we break down why "good enough" data is no longer sufficient for survival—and what the industry's top…
S1E10 Retail AI Adoption and Profitability Benchmarks
The retail industry is experiencing a fundamental bifurcation—and this week's Retail Reality Check breaks down exactly what's driving the massive performance gap between technology leaders and…
S1E9 AI in Retail: Moving from Pilots to Scaled Reality | 561% Computer Vision Growth
The conversation has officially changed. In this week's Retail Reality Check, we examine the seismic shift happening across retail technology as AI and unified data move decisively from pilot…
S1E8 Bankrupt to Billions - The AI Turnaround That Saved J.Crew
This week's Retail Reality Check examines one of retail's most remarkable turnaround stories and reveals why it's become the blueprint for survival in an industry where technology investment…
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Retail's Reality Check has published 27 episodes since October 2025, covering topics in Technology.
Retail's Reality Check is currently highly active with new episodes weekly. Average episode length is 7m.
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