SaaS Metrics School
Ben Murray
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Recent Episodes
5 Takeaways for CFOs from the 2026 AI Pricing Report
Is your 2027 software budget ready for the AI spend that's about to blow past every forecast you've built? In episode #376, Ben Murray covers five takeaways for CFOs from the Pricing I/O AI Pricing…
Your AI Subscription Pricing Is Losing Money on the Customers You Care About Most
Do you actually know which of your AI customers are making you money and which are quietly destroying your gross margin? In episode #375, Ben Murray breaks down the shape of AI usage and why the…
4 SaaS P&L Metrics That Break When You Kill Per-Seat Pricing
The pricing model that built the SaaS industry is being replaced in real time. Is your finance team ready for what it does to your core metrics? In episode #374, Ben Murray breaks down the four SaaS…
Per-Seat Pricing Is Dying: What the Shift to Usage-Based SaaS Means for Your Margins
Is per-seat pricing dying a slow death, and is your SaaS expense structure ready for its replacement? In episode #373, Ben Murray breaks down the shift from per-seat subscriptions to usage and…
The Two SaaStr Annual Slides Every SaaS Operator Needs to See Today
Are you a legacy SaaS company quietly hoping for a recovery that isn't coming? In episode #372, Ben Murray breaks down two slides from Jason Lemkin's State of SaaS keynote at SaaStr Annual that every…
2 AI Metrics Every SaaS CFO Should Track Today
If you're shipping AI product lines, are you measuring the two metrics that actually tell you whether your AI is making money — or burning it? In episode #371, Ben Murray covers two AI unit economics…
What Belongs in AI COGS? The Financial Framework SaaS Companies Are Scrambling to Build
Are AI inference costs already eating into your gross margin — and you can't even see them on your P&L? In episode #370, Ben Murray breaks down exactly what belongs in AI COGS for SaaS companies…
How Claude Opus 4.7's New Tokenizer Quietly Raised Your AI Bill by Up to 35%
Did your AI bill just jump overnight — even though no one announced a price increase? In episode #369, Ben Murray breaks down the hidden AI price hike that's quietly hitting SaaS P&Ls this month.…
Why Token Usage Tells You Almost Nothing About Your AI Product's Real Value
Can you actually prove what your AI product is doing for customers — or are you still pointing at token counts and hoping the board nods along? In episode #368, Ben Murray breaks down the four layers…
Salesforce Invented a New KPI on an Earnings Call — Here's Why You Should Too
Salesforce just invented a new metric on their latest earnings call — not because they needed one, but because Wall Street didn't have the vocabulary to value what they built. In episode #366, Ben…
Should You Price on Outcomes? What HubSpot's $0.50 Bet Means for Your SaaS Revenue Model
HubSpot's 50-cent bet may have just forced every SaaS founder to ask whether their current revenue model is still defensible. In episode #365, Ben Murray breaks down HubSpot's April 2nd announcement…
AI Inference Costs Are Crushing SaaS Gross Margins — Here's What to Do About It
Is your AI SaaS company skating on thin ice because of exploding compute costs you're not tracking? In episode #365, Ben Murray tackles one of the most pressing financial challenges facing AI-first…
How to Track Digital Labor in Your SaaS P&L
In episode #364, Ben Murray breaks down how SaaS finance teams should structure their chart of accounts to properly track inference costs, productivity AI, and agentic AI spend. As organizations…
Where Tech Funding Is Flowing in 1Q26: AI Infrastructure, Vertical SaaS, and Enterprise Wins
Is your SaaS company competing for funding in a market that's already decided AI wins? The Q1 2026 data is in — and the numbers are decisive. If you're a SaaS founder thinking about your next raise —…
Why Feeding Raw Data to AI Is Killing Your FP&A Accuracy
Are you feeding raw financial data straight into AI and wondering why the results are inconsistent — or worse, just wrong? AI is only as good as the data architecture underneath it. For SaaS CFOs and…
The SaaSpocalypse Is Overblown: 4 Reasons Your SaaS Company Isn't Dead Yet
Everyone's saying AI will kill SaaS — but is the SaaSpocalypse actually real, or just the latest wave of disruption that enterprise software has survived before? If you're a SaaS founder or operator…
3 Ways AI Could Kill Traditional SaaS
Is the “SaaSpocalypse” real—or just another wave of disruption you need to navigate? If you’re building or scaling a SaaS company, the rapid rise of AI agents, lower barriers to entry, and shifting…
CFOs We are Implementing AI Backwards
Are finance teams implementing AI the wrong way? In episode #359, Ben Murray argues that many CFOs and finance leaders are approaching AI backward—focusing too much on prompts and quick wins rather…
What Started the SaaSpocalypse?
What sparked the recent “SaaSpocalypse” conversation across social media, news outlets, and investor circles? In episode #358 of SaaS Metrics School, Ben Murray explains how the debate around AI…
Here's Why AI is Not Killing SaaS
Is AI killing SaaS? Ben argues the opposite. In episode #357 of SaaS Metrics School, Ben Murray explains why AI isn’t replacing SaaS companies — it’s amplifying subject matter expertise. Drawing on…
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SaaS Metrics School has published 376 episodes since July 2023, covering topics in Business, Entrepreneurship.
SaaS Metrics School is currently highly active with new episodes weekly. Average episode length is 3m.
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