Publishing Details
About This Podcast
Safety Gap by RapidSOS delves deep into the "safety gap" — uncovering the unknown challenges, obstacles and blind spots that hinder public safety. Each episode examines barriers to safety with the goal of helping safety professionals identify effective solutions for keeping their customers, employees and communities safe.
Hosted by Cassidy Shield, RapidSOS' Chief Marketing Officer, the podcast brings together leaders and pioneers using the latest tools and techniques to create a safer world.
Listen in to discover a world supported by intelligent safety – where humans, technology, and AI work together to close the safety gap.
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Recent Episodes
S1E27 Inside NYPD's Real Time Crime Center with Former Commander Mike Ricupero
Explore the evolution of policing technology with Mike Ricupero. From the NYPD RTCC to AI and drones, learn how data is modernizing law enforcement.
S1E26 How Linda Zerwin Consolidated 22 Dispatch Centers into 2 and Saved 10 Million Dollars
Learn how DuPage County consolidated 22 dispatch centers into 2, saving $10M in costs while slashing fire response times from 50 to 15 seconds. Linda Zerwin joins RapidSOS to share the blueprint for…
S1E25 Why Enterprises Need to Include 911 Centers in Technology Conversations
Explore the future of public safety with Amy Marion from RapidSOS. Covers 911 system integration, telematics beyond crash detection, and the reality of school safety.
S1E24 Why Enhanced 911 Systems Fail and How Ian Cole and Kevin Kito Are Fixing Them
Two mission-driven leaders revolutionize 911. Learn how 911 Secure and RapidSOS deliver precise location and context instantly to first responders, saving critical seconds.
From Crashed to Response Making Telematics Data Work for Emergency Response
Amy Marion from RapidSOS hosts a critical discussion on how telematics data can transform emergency response with Eric Troy, VP of eDispatches at RapidSOS, and Michael Armitage, Executive Director of…
S1E22 Gabby Petito’s Legacy and Training First Responders on the Invisible Signs of Domestic Abuse
Karin Marquez from RapidSOS teams up with Ricardo Martinez from Within the Trenches podcast to speak with Jim Schmidt, Secretary of the Gabby Petito Foundation and retired fire captain with 25 years…
S1E21 You Might be a Lone Worker and You Don't Even Know It
Cassidy Shield and Karin Marquez from RapidSOS sit down with Nick Brown, Director of Lone Worker Solutions at SafetyCulture, to explore the rapidly growing world of lone worker safety technology.…
S1E20 How Brian Tuskan Built the Silicon Valley Security Model at ServiceNow
From patrolling the Microsoft campus to becoming Chief Security Officer at ServiceNow, Brian Tuskan shares his 22-year journey from public safety to Fortune 500 leadership. Learn how he built the…
S1E19 Strengthening America's 911 Systems with Laurie Flaherty
In this episode of The Safety Gap, Cassidy Shield and Karin Marquez interview Laurie Flaherty, a well-regarded leader and pioneer in the 911 emergency services sector. Laurie shares her unique…
S1E19 Unifying Crisis Response: School Safety with I Love U Guys Foundation
In this episode of The Safety Gap podcast, Cassidy Shield and Karen Marquez welcome Pat Hamilton, the Alliance Director for the I Love U Guys Foundation. Pat brings a wealth of experience from his…
S1E17 Total Response and Dispatching the Future
In this episode of The Safety Gap podcast, Cassidy Shield and Karin Marquez sit down with Chris Salafia, CEO of Total Response, to explore the evolution of 911 call taking and public safety…
S1E16 Empowering Workplace Safety with ROAR
In this episode of The Safety Gap Podcast, host Cassidy Shield and co-host Karin Marquez welcome Yasmine Mustafa, CEO and co-founder of ROAR, for an insightful discussion on innovations addressing…
Employee Safety Solutions with TraknProtect
In this episode of The Safety Gap, Cassidy Shield and Karin Marquez sit down with Parminder Batra, CEO and founder of TrakNProtect. Parminder shares her unique journey from attorney and mom to safety…
Connecting Roadside Assistance and 911 with Agero
In this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez explore a hidden challenge facing 911 centers: up to 2 million non-emergency roadside calls annually that strain emergency…
Enhancing Emergency Preparedness with Stratasite
In this episode of The Safety Gap, hosts Cassidy Shield and Karin Marquez speak with Scott Lowry, co-founder and CEO of StrataSite, about improving emergency response through incident action plans.…
Mental Health for 911 Telecommunicators with Dr. Michelle Lilly
In this episode of Safety Gap, Cassidy Shield and Karin Marquez talk with Dr. Michelle Lilly about the mental health of 911 telecommunicators. Michelle is a clinical psychologist and expert in 911…
Bridging the Divide Between Public Safety and Healthcare
In this episode of Safety Gap, host Cassidy Shield is joined by Cait Kennedy from Vesta Healthcare and Jennifer White from RapidSOS to unpack why emergency medical calls often fall short—and what can…
Enhancing 911 with Live Video: Insights from Eagle Eye Networks
Eagle Eye Networks’ VP of Marketing, Cooper Briscoe, joins Cassidy Shield and Karin Marquez to explore a big leap in emergency response: live camera sharing with 911 centers. Cooper breaks down how…
Identify, Notify, Respond: A Framework for Incident Response with CENTEGIX
In this episode of Safety Gap, hosts Cassidy Shield and Karen Marquez welcome Ryan Bennett, Director of Product Management at CENTEGIX, to discuss innovative advancements in school safety technology.…
The Cost of Delayed Emergency Notifications: What Corporate Security Leaders Must Know
In this episode of Safety Gap LIVE, Cassidy Shield and Karin Marquez explore the critical issue of delays in emergency response with guest Deirdre Fike, former VP of Investigations & Intelligence…
Frequently Asked Questions
Safety Gap has published 27 episodes since November 2024, covering topics in Education.
Safety Gap is currently moderate with new episodes monthly. Average episode length is 50m.
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