Savvy Shopkeeper Retail Podcast
Kathy Cruz
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Recent Episodes
276. From Store Operator to Store Owner: The Leadership Shift Retailers Must Make.
In this episode, we're continuing the conversation from Episode 268 and breaking down what it really means to move from store operator to store owner. If your business still feels heavy—even after…
275. Is Brick and Mortar Retail Dying? What the Data Actually Says
Is brick-and-mortar retail really dying? After months analyzing 13 years of U.S. Census retail data, this episode uncovers Kathy's new report available for download, "Brick and Mortar Independent…
274. How to Get Rid of Dead Inventory in a Retail Store: Max Retail Review & Strategy
If you're carrying inventory that just won't sell, this episode is for you. Kathy breaks down what dead inventory in retail is really costing your business and why it's more than just the product…
273. Don't Ask Your Business to Carry More Financial Responsibility Than It Is Built to Carry
Episode 273 Show Notes: Do Not Ask Your Business to Carry More Financial Responsibility Than It Is Built to Carry Hosted by Kathy Cruz | Savvy Shopkeeper Retail Podcast In this episode, Kathy Cruz…
272. The Q4 Pressure Test: Are You Prepared for Retail's Busy Season? Seven Profit Decisions to Make Now
Q4 isn't just another quarter in retail—it's often the one that determines how your entire year performs. And yet, most store owners head into their busiest season feeling underprepared. In this…
271. What Earned a Place in My Office Reset
In the last episode, Kathy talked about how to reset your office, desk, or cash wrap so it actually supports how you run your business. In this follow-up, she shares some of the tools and products…
270. Resetting Your Office Space So It Actually Works for You
If you have a desk, office, or cash wrap area in your store that you keep avoiding, this episode is for you. Sometimes a space isn't messy, it's just no longer aligned with how you actually run your…
269. What Indie Retailers Wish You Knew About Donation Requests
Donation requests are a normal part of running an independent retail business. Gift cards, gift baskets, product donations, sponsorships, school fundraisers, community events, they add up quickly.…
268. Why Your Retail Business Still Feels Heavy (Even After Years in Business)
You've been running your retail business for years, so why does it still feel heavy? In this episode, Kathy Cruz breaks down the difference between time in business and business maturity, and…
267. Independent Retail Trends for 2026: How to Decide What Actually Matters
Every January, I take a step back and talk about trends in independent retail. But this year, I'm doing it differently. Instead of a long list of what's "in" or "out," I'm sharing the six lenses I…
266. Before You Try to Fix Your Traffic Problem, Start Here
This episode is about traffic, but not tactics. When store owners say they have a traffic problem, they're often reacting to low sales and reaching for visible fixes like ads, promotions, or new…
265. Fear Is The Thief Of Profit: Build a Braver, More Profitable Business in 2026
Fear rarely looks like fear. It shows up as hesitation, overthinking, or waiting for "the right time." And for many independent retailers, it quietly becomes the biggest barrier to profit. In this…
264. The Year-End Inventory Count: What it is, Why it Matters, and What it Reveals About Your Business
Your year end inventory count is more than a tax requirement. It is a clear reflection of your business. In this episode, Kathy shares what your shelves are really telling you about your systems,…
263. A Note to Your Future Self: What to Remember from Any Busy Retail Season
Even your most successful seasons can leave you drained. In this episode, Kathy shares how one client's record-breaking quarter became a turning point—and why taking notes during any busy retail…
262. Small Business Saturday Success Plan: How to Make the Whole Weekend Work for You
Small Business Saturday isn't just a single day, it's part of a powerful five-day stretch that can grow your sales and strengthen your connection with customers. In this episode, Kathy shares a…
261. How to Motivate Your Retail Team (and Keep Them Engaged) During the Holidays
As the holiday rush approaches, your team's energy can make or break the customer experience. In this episode, Kathy shares what she noticed during her travels in 2025—how disengagement shows up in…
260. Small Business Saturday Discounts: Do You Really Need Them? (And Smarter Strategies to Try Instead)
Are Small Business Saturday discounts really worth it? In this episode, I'm breaking down when discounts make sense, when they don't, and smarter ways to attract shoppers without giving away your…
259. Are They Copying You? Your Guide to Handling Retail Competition Part 2: Three Ways for Retail Store Owners to Respond to Competition in Their Market
This is Part 2 of a special 2-part series on competition and product overlap in indie retail. Once you've processed the emotions behind a "copycat" moment, what comes next? In this episode, I walk…
258. Are They Copying You? Your Guide to Handling Retail Competition Part 1: Why Product Overlap Happens in Retail — and What It Could Mean for Your Store
This is Part 1 of a special 2-part series on one of the most common and heated topics in indie retail: competition and product overlap. If you've ever walked into another store and seen your…
257. Why I'm Finally Exploring ADHD (And What it Looks Like to Run a Business When Your Brain Works Differently)
In this episode, I'm opening up about something personal—and still unfolding. For years, I've suspected I might have ADHD. I usually wait until I've got everything figured out before I share, but…
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Savvy Shopkeeper Retail Podcast has published 313 episodes since September 2019, covering topics in Business, Entrepreneurship.
Savvy Shopkeeper Retail Podcast is currently active with new episodes weekly. Average episode length is 21m.
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