Scaling Practice Management by Talkie.ai
Talkie.ai
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Designing an AI-First Primary Care Practice from Scratch | Dr. Zeshan Rajput, MD
What if you could design a primary care practice from a blank canvas - AI at the front door, overhead at half the industry average, and every minute saved reinvested in the doctor-patient…
The HR Playbook Most Medical Practices Are Missing | Mike Lyons, SPHR
Most practice managers got promoted into leadership without anyone teaching them how to lead. The result is real, daily knowledge gaps that quietly cost practices in turnover, denied claims, and…
Is Your Practice Website a HIPAA Lawsuit Waiting to Happen? | Tim Bouchard
Is your practice website quietly setting up the next HIPAA lawsuit - and is your marketing message actually landing with patients who don't yet know they need you?Tim Bouchard, CEO of Buffalo-based…
ER Doctor Turned CEO on Building a Culture That Heals | Dr. Joy Evers, MD
What does it actually look like when a practice puts culture first - not as a slogan, but as an operating system?Dr. Joy Evers - board-certified emergency physician, CEO and founder of Healthtopia…
Physician-Founder on Adding a Digital Layer to Patient Care | Elizabeth Edens, MD
Most practices know they should be doing more with technology. Fewer have actually built it out.Dr. Elizabeth Edens - Founder of Health Meets Wellness and Medical Director at TouchCare Method - has.…
How to Scale a Direct Primary Care Practice to 11 Locations | Kyle Rickner, MD
Why is the direct primary care (DPC) model gaining so much popularity? And what does it actually take to scale a direct primary care practice - from a single clinic to an 11-location organization…
How Travel Staffing and AI Are Solving Healthcare's Flexibility Problem | Justin Lambert
What's quietly burning out your best clinicians - and what can practice managers actually do about it?Justin Lambert, CEO at Nomad Health - a leading digital marketplace with access to over 400,000…
Healthcare Marketing When Outcomes Aren't Guaranteed | Jennifer Knowlton
What does healthcare marketing strategy look like when you can't promise a happy ending? Jennifer Knowlton, Director of Digital Marketing at The Care Team and a 20-year healthcare marketing veteran,…
Cheri Cobb – How to Stop Wasting Marketing Dollars with Smarter Lead Management
What's the point of investing in marketing if your front desk lets the leads slip away? Cheri Cobb, founder of Cheri Cobb Creative and a 15-year veteran of healthcare growth strategy, joins Jakub…
Melissa DelFino – Leading with Emotional Intelligence and Systems That Actually Work
Follow us for more practice management advice!In this episode, Jakub Grajcar sits down with Melissa DelFino, founder of Modern Distinction, a practice management and leadership consulting brand.…
Amanda Buchanan – Maximizing Revenue Through Billing Software, DME, and Automation
Follow/rate the show for more practice manager tips!In this episode, Jakub Grajcar sits down with Amanda Buchanan, Director at Voyage Practice Management, a full-service medical billing company. With…
Jacqueline Waterhouse – Balancing Growth and Regulatory Compliance
In this episode, healthcare success and compliance consultant Jacqueline Waterhouse, COT, joins Jakub Grajcar to dismantle the idea that compliance is just a "boring administrative hurdle." With over…
Tiffany Burke – Beyond the EHR: Staffing, Culture, and Staying Ahead
In this episode, host Jakub Grajcar sits down with Tiffany Burke, an independent consultant with 22 years of experience in healthcare IT and practice management. As an expert in Athena Health…
Sanjeet Kumar – Mastering the 3 Pillars of Practice Growth
In this episode, Jakub Grajcar sits down with Sanjeet Kumar, CEO of OnSure Health LLC and a 20-year veteran in US healthcare. Sanjeet shares his expert playbook for practice growth, built from over…
Evan Grossman – Reducing Physician Burnout Through Inbox Automation
In this episode, Evan Grossman, co-founder and Chief Product Officer at Affineon Health, joins Jakub Grajcar to break down how AI-driven inbox solutions are transforming physician workflows and…
Shereese Maynard – Breaking Policy Fatigue and Building Smarter Practices
In this episode, healthcare strategist, speaker, and compliance expert Shereese Maynard joins host Jakub Grajcar to expose one of the biggest hidden barriers in practice growth—policy fatigue. From…
Christina King – Balancing Empathy and Technology in Healthcare
In this episode, Christina King, Vice President of Revenue Cycle Operations at Nevada Heart and Vascular Center, sits down with Jakub Grajcar to explore how successful healthcare practices must…
Jonathan Cummins – Stop Back-Burnering Patient Communication
Jonathan S. Cummins has spent two decades helping practices and payers solve one critical problem: keeping patients engaged. As CEO at GuideUp Health and CRO/Partner at Incept Digital Marketing, he…
Evan Steele – The Future of Reputation Management in Healthcare
In this episode, Evan Steele, CEO of rater8, joins Jakub Grajcar to break down the do’s and don’ts of managing your practice’s online reputation. From why you should stop relying on QR codes to how…
John Lynn – Can AI Fix What’s Broken in Healthcare?
Veteran podcaster and Founder / Chief Editor of Healthcare IT Today, John Lynn, joins Jakub Grajcar to tackle one of the biggest questions in medicine today: what should AI be doing in…
Frequently Asked Questions
Scaling Practice Management by Talkie.ai has published 27 episodes since April 2025, covering topics in Health & Fitness, Technology.
Scaling Practice Management by Talkie.ai is currently highly active with new episodes every 2 weeks. Average episode length is 49m.
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