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S1E19 EP #19: The Real Cost of a School Meal: Why £2.61 Is Running Out of Room
School meal funding has always been tight in the UK, but in England it has now fallen badly behind. At £2.61 per child, per day, it lags Wales by 79p, Scotland by 69p, and Northern Ireland by 49p.…
EP #17: The Most Expensive Mistake in Contract Catering Happens Before Service
Why food waste is designed into menus, planning, and leadership decisionsFood waste in contract catering doesn’t start in the kitchen. It starts with decisions made long before service.Menus are…
S1E16 EP #16: The 2026 Outlook: What Will Really Shape Foodservice & Contract Catering
2025 didn’t just pass - it exposed the fault lines in contract catering.Some operators moved forward. Others stood still. And a few quietly fell behind.As 2026 begins, the gap between front-runners…
S1E13 EP #13: Founder Story: From Global Giant to Danish Challenger - How Christian Lunner Built SERWIZ
When Sodexo left Denmark during the pandemic, Christian Lunner faced a choice: walk away or build something new. In this Served. Founder Story, the CEO and Partner at SERWIZ shares how a management…
S1E12 EP #12: Founder Story: Building Houston & Hawkes - Purpose, People, and a Pandemic
In this episode of Served. Founder Stories, Peter Baech sat down with Simon Houston FIH, Co-founder and Director of Houston & Hawkes, to explore his journey from university placement to leading…
S1E10 EP #10: M&A in Contract Catering: Behind the Deals Shaping the Industry
Mergers and acquisitions (M&A) have always been part of the contract catering world - but in recent years, M&A activity has accelerated. From billion-euro exits to independents joining forces…
S1E9 EP #9: Customer Experience That Sticks: Lessons from Former Aramark CXO and 4xi’s Tony Johnson
In this episode of Served., Peter Baech talks with Tony Johnson, CCXP, former Chief Experience Officer (CXO) at Aramark and now CXO at 4xi Global Consulting. With more than 14 years in one of the…
S1E8 EP #8: From Sandwiches to the C-Suite: Catharine Barras on Leadership, Global Contracts, and the Future of Food Service
She started by making sandwiches at 5am. Now she leads global strategy for Sodexo. In this wide-ranging conversation, Catharine Barras shares career lessons, food tech trends, and her predictions for…
S1E7 EP #7: Making ESG Pay Off: Turning Operational Challenges Into ESG Gold by Gina Camfield from Aramark
Welcome back to Served., where we dig into the ideas shaping the future of foodservice. This week, we’re talking about ESG, not as a PR exercise, but as a serious lever for performance in contract…
S1E6 EP #6: More Than Just a Free Coffee: Why Contract Caterers Need Loyalty by George Gee - The Mastermind behind the Costa Loyalty Programme
Welcome back to another edition of Served., where we explore ideas shaping the future of foodservice. This week, we’re diving into a core ingredient of sustainable growth in contract catering:…
S1E4 EP #4: Behind the Bid: What Really Wins Catering Tenders in 2025
Tenders shape the future of contract catering. They determine who gets to serve food the food, and create experiences in offices, universities, and public institutions across the globe, but what…
S1E3 EP #3: The Evolution of Contract Catering: Insights from Chis Chidley from Compass Group on the APAC market
In this episode of Served., we had the pleasure of sitting down with Chris Chidley, Chief Commercial Officer for Compass Group in the Asia-Pacific (APAC) region. With over two decades in the industry…
S1E2 EP #2: The Future of Work and Workplace Dining: Insights from Henrik Jarleskog from Sodexo
The world has developed rapidly over the last few years, where especially remote work caused by the pandemic has played a huge role in shaping how work is done.One of the key questions to ask: How…
S1E1 EP #1: The story behind the £475 million Contract Catering exit by Bill Toner
The Contract Catering industry is no stranger to bold leaders, but few have tackled the challenges and opportunities of the sector quite like Bill Toner. As the former CEO of CH&CO, Bill led an…
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Served. by Kanpla has published 14 episodes since February 2025, covering topics in Technology.
Served. by Kanpla is currently highly active with new episodes monthly. Average episode length is 43m.
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