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SHIFT HAPPENS: The Workforce Podcast
We explore 360-degree workforce solutions and how thoughtful automation elevates business performance, reshapes workforce strategy, strengthens day-to-day operations, and enables leaders to refocus human capital on serving clients, guests, and employees—today and into the future.
Hosted by Jeremy Friedman of Instawork and Shaun Coe, CEO of HC-Resource and Ascendium, the show delivers real-world conversations on workforce strategy, AI in staffing, labor forecasting, scheduling, and the future of the hourly and frontline workforce.
Each episode features candid discussions with operators, HR leaders, and workforce technology builders navigating talent shortages, automation, gig labor, and post-pandemic workforce shifts across hospitality, healthcare, logistics, retail, and tech-enabled operations.
This podcast goes beyond theory to break down what is working, what is failing, and how workforce leaders are using data, AI, and operational discipline to stabilize teams and scale efficiently.
If you manage people, shifts, schedules, or workforce performance, this show is built for you.
Because shift happens.
Hosts:
Jeremy Friedman, Instawork
Shaun Coe, HC-Resource & Ascendium LLC
Websites:
Socials:
https://www.linkedin.com/in/jeremy-friedman-5b48089/
https://www.linkedin.com/in/shaun-coe/
https://www.linkedin.com/company/shift-happens-the-workforce-podcast/
Music:
First Kiss by Ethos
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Recent Episodes
S1E5 The Power of SOPs: Building a Foundation for Scalable Operations
Discover why Standard Operating Procedures (SOPs) are essential not just for compliance, but for creating scalable, efficient, and resilient businesses. In this episode, Jeremy Friedman and Shaun Coe…
S1E4 Hospitality, AI, and the Human Touch with Lance Thompson
In this episode, Jeremy Friedman and Shaun Coe sit down with Lance Thompson of Kinetic Solutions Group for a real conversation on where hospitality and technology are headed.With more than 25 years…
S1E3 Tech Fatigue, Dashboard Graveyards, and What Actually Works
Most businesses don’t have a tech stack. They have a tech graveyard.In Episode 3 of Shift Happens, we break down why teams are burned out on tools, dashboards, and “solutions” that never stick. The…
S1E2 Workforce Discipline: Automation, Forecasting and Hiring Ahead of Demand
In this episode of Shift Happens, Jeremy and Shaun break down the real cost of waiting too long to hire.They discuss how talent demand, sales projections and labor budgets are directly connected, and…
S1E1 Forecast, Fill, Flourish: How AI Is Reshaping the Modern Workforce
In the first episode of Shift Happens: The Workforce Podcast, hosts Jeremy Friedman of Instawork and Shaun Coe, CEO of HC-Resource and Ascendium, break down how the workforce is changing in real time…
Frequently Asked Questions
Sh!ft Happens has published 5 episodes since January 2026, covering topics in Business, Technology.
Sh!ft Happens is currently highly active with new episodes every 2 weeks. Average episode length is 43m.
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