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Recent Episodes
Epiosde 18 - Delivering in Partnership
Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin is joined by Neil Sansom (CEO at SGS Engineering) and Brad Houldsworth (Strategy Director at…
Episode 17 - Acting Local with Remote Resource
In this episode of Shepherding Chaos, Martin is joined by Steve Smart and Vishal Shah from PMC. They discuss how Retail247 employ a remote PMC team to enhance our development capabilities, and why it…
Episode 16 - Digital Product Passports
Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin and Alan discuss all things Digital Product Passports. They cover questions like 'what do we know…
Episode 15 Part 2 - The Tech Talk with John Best
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of…
Episode 15 Part 1 - The Tech Talk with John Best
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of…
Episode 14 - The Crew Clothing Technology Journey with Richard Surman
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Richard Surman, Head of IT at Crew Clothing. The pair discuss Crew Clothing's…
Episode 13 -The Show Must Go On with Matt Bradley
Welcome to Shepherding Chaos, the podcast by Retail247. In Episode 13, Martin (CEO of Retail247) and Lucy (Marketing Executive at Retail247) are joined by Matt Bradley, Director of the Retail…
Episode 12 - A CFO’s View of Tech in Retail
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Heather Wood-Stringer, CFO of LK Bennett, where they discuss how Heather's role as CFO…
Episode 11 - The Retail Merry Go Round
In this episode of Shepherding Chaos, our hosts Martin and Alan chat about how some retailers still need to improve upon their basic processes. At the end of the episode, they play the post-it note…
Episode 10 - How Technology Underpins Customer Service with Cathy McCabe
In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Co-Founder and CEO of clienteling app Proximity, Cathy McCabe, to chat about how technology underpins customer service.
Episode 9 - The Greatest Showman with Matt Bradley
In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Director of the Retail Technology Show, Matt Bradley. Titled ‘The Greatest Showman’, reflecting Matt’s stellar event back…
Episode 8 - If I had a million pounds... with Richard Surman, Head of IT at Crew Clothing
If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.
Episode 7 - Sustainability within Retail with Dr. Esther Pugh
On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and…
Episode 6 - Supplier or Partner?
This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more…
Epsiode 5 - Disruptive Technology
In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.
Epsiode 4 - Five Rubbish Things
2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations…
Episode 3 - IT & The Business
In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.
Episode 2 - Empowered Customer Service
In this episode we discuss how technology can, and should, contribute to customer service.
Epsiode 1 - The Constant of Change
In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of…
Frequently Asked Questions
Shepherding Chaos has published 19 episodes since October 2020, covering topics in Business, Technology.
Shepherding Chaos is currently declining with new episodes every 2 months. Average episode length is 30m.
