SuperPod — The no-filter MSP show
Arvind Parthiban and Radhika Nair
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Recent Episodes
Lessons from a Rural MSP: Jacob Bespalec's Insights on Growth and Sustainability
Discover how Jacob Bespalec turned the challenges of running an MSP in a rural setting into opportunities for growth. From building strong client relationships to driving community impact, Jacob’s…
MSP Finance 101: Creating the Right Foundation for Sustained Growth
Heather MacDonald, Director of UK-based Counting Creators, shares insights on common mistakes MSPs make, the importance of setting up a solid financial foundation, and how to choose the right…
Niche Down: How One MSP Found Success Through Super Specialization
In this episode, George shares insights on the importance of niche specialization, the transition from break-fix to managed services, and the challenges faced along the way. He emphasizes the need…
MSP Blueprint for Growth: Lessons from a Second-time MSP Founder
In this episode, Joe Burns, CEO of Reformed IT, discusses his journey as a second-time MSP founder. The conversation covers key lessons learned from his previous experience, the importance of…
The Accidental MSP Entrepreneurs: Embracing Vulnerability and Community
In this special episode, Natalia Scheidegger, CEO of Australia-based 3rdmill, and Vera Tucci, COO of Italy-based T-Consulting, have a heartfelt and insightful conversation with SuperOps Channel Chief…
Growing Through Acquisitions: The CyberStreams Story
Matt Kordell, COO of Austin-based CyberStreams, and his co-founder started their MSP business with an acquisition. It's safe to say inorganic growth is in the company's DNA. CyberStreams has…
MSP Project Management: A Profitable Playbook
Did you know that project management is a drain on profitability for many MSPs? But, there is a way to do projects that do not tie down your top techs and can still earn you profitable revenue.…
The ABCs of MSP Marketing: getting your foundation right
Mark Copeman, Director of UK-based Wingman Marketing, is an expert in Managed Service Providers (MSPs) marketing, In this episode he discusses the essential foundations of marketing for MSPs. He…
What I wish I knew before starting my MSP
In this episode of SuperPod, Alex Harvey, Managing Director of Snap IT, talks about what he wished he knew when starting his MSP. Alex dives deep into the early days of his MSP business journey, the…
Levelling up MSP productivity: Strategies and tactics
Claire Jenks is Director of Jenks Creative and calls herself the MSP Implementation Sidekick. Making MSPs more productive, while also ensuring they have time for themselves outside of work is…
How timely mentorship is helping this MSP scale new peaks
Chance meetings can sometimes create outsize impact. This was the case for Steve Rumancik and Dave Patel. They meet on the sidelines of SuperOps' SuperSummit - a late night chat at a hotel bar led to…
Successfully scaling the co-managed IT model: A first-person account
Vera Tucci is Co-owner and CEO of Italy-based T-Consulting. She has over 16 years of experience in the industry, and has found success with the co-managed IT services model. In this episode, she…
Cracking the code: Secrets to MSP Growth
Harrison Baron, Founder and CEO of Baron Media and Host of the Brutally Honest podcast, also now runs Growth Generators, a YouTube channel aiding MSPs. In his early career, he helped grow an MSP to…
Community and collaboration: the secret sauce to MSP success
Rob Rae is Corporate President of Community and Ecosystem at Pax8. He is the face and voice of Pax8 for partners. His passion lies in forging close ties with MSPs and vendors, effortlessly blending…
What MSPs needs to know about the recession
Launching special edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. In the 1st episode, Canalys' Senior Analyst, Robin Ody, shares data and his analysis on how the recession…
What an MSP should do when growth plateaus
Pete Matheson started Tekkers IT Solutions in 2011 at the tail end of the previous recession. He grew the business to over 16 staff and over £1.2m in revenue. He successfully sold the business in…
Leveraging your network - the secret to MSP success
Matt Solomon is a veteran in the MSP industry. He was the 1st employee at the cybersecurity firm ID Agent. He is the Co-founder of the MSP-focused vendor marketplace, Channel Program. Matt is a sales…
Life and business lessons on resilience
Mark Copeman is Director at Wingman Marketing. He is a serial entrepreneur and author of MSP Secrets Revealed and Help Desk Habits. He has worked closely with MSPs for many years, especially on…
Automating MSP workflow to drive faster growth
Chris Timm is an MSP expert and runs Sondela Consulting based in the UK. He closely works with MSP businesses across the globe and helps them achieve efficiencies and maximize profitability through…
So you have a cybersecurity package, what next?
Jennifer Bleam, better known as the “Cybersecurity Sherpa”, is the founder of MSP Sales Revolution. She is a mentor to MSPs and has helped grow several multi-million dollar companies and divisions in…
Frequently Asked Questions
SuperPod — The no-filter MSP show has published 70 episodes since October 2020, covering topics in Technology.
SuperPod — The no-filter MSP show is currently dormant with new episodes weekly. Average episode length is 34m.
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