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Strategize and Connect: What to Expect at Tektonic 2026
In a recent interview, Doug Kaufman, the host of "Talking Shop with ShopOwner," spoke with Lauren Langston, president and COO of Tekmetric, to discuss the upcoming Tektonic 2026 Conference. The…
Hire for Character, Train for Skill: Leadership & Tech That Actually Grow Your Shop
In this episode of Talking Shop with ShopOwner, Doug Kaufman talks with David Rogers (Auto Profit Masters / Shop4D / Keller Brothers Auto Repair) about the people-first strategies and practical tech…
Tektonic 2026 — Training, Tech & Real Results
Doug Kaufman sits down with Sunil Patel, founder & CEO of TekMetric, to unpack Tektonic 2026 — an industry-wide conference built for every role in the repair shop, not just a vendor event.Learn…
Taming the Chaos: How Shop Owners Can Regain Control
In this episode of Talking Shop with ShopOwner, Doug Kaufman interviews David Rogers, COO of Keller Brothers and founder of Auto Profit Masters, about the challenges automotive repair shop owners…
Shocks, Suspensions and Solving Customer Concerns About Safety and Ride Control
In this episode of "Talking Shop with Shop Owner," Kyle Price, Senior Product Manager at Monroe Shocks, explains about the transition from winter to spring and the importance of suspension…
Building A Shop, Boosting An Industry With NAPA's Team Tool Rebate Program
In this episode of "Talking Shop with Shop Owner," Doug Kaufman interviews Jason Rainey, VP of NAPA AutoCare and NAPA Autotech, about the NAPA Team Tool Rebate program.Rainey explains that the…
Driven to Inspire: From Shop Owner to High School Auto Teacher - And Back
On this episode of Talking Shop with ShopOwner, host Doug Kaufman dives into the incredible journey of Ritchie Wimmer, a man whose passion for cars transformed his life and the lives of those around…
Top Techs Announced In Televised Festivities
America loves competition and will tune in to watch competitors battle on TV. Forget about watching washed up fighters slap at each other - you can watch REAL champions compete at the U.S. Auto Tech…
Reconnecting Your Shop And Community
In this episode of Talking Shop with Shop Owner, Lucas Underwood, owner of L&N Performance Auto Repair in Blowing Rock, NC, discusses the impact of Hurricane Helene on the automotive repair…
Building The Perfect Training Program
What's the best type of training? Cheap, convenient, and quick might seem to be the best answer. It costs your shop money when your techs are not repairing vehicles, right. Well consider this:…
Keeping Cool About Shop Fire Safety
According to the National Fire Protection Association, there are approximately 5,000 fires in automotive service and repair facilities each year. These fires cause an estimated $108 million dollars…
Does Personality Matter In A Shop Setting?
Knowing the different personalities and dominant traits of team members helps with communication and prevents internal conflicts, says John Wade, owner of Super Eagle Auto Care in Charlotte, NC.In…
Is Training For The Sake Of Training Always Worth It?
We all know the value of training - or do we? Is it always valuable? Is it alway effective? Should it always take top priority?Naturally, you want to say yes, but experts say the RIGHT training for…
Best of Times? Worst of Times? It's All in How You Look At It
Charles Dickens might have said it best when he began his story “A Tale of Two Cities” by saying "It was the best of times, it was the worst of times.” When you think about it, every year end review…
Shift Your Thinking - Satisfaction In Life Doesn't Come From Chasing Happiness
When the workday is over, the tools are put away, the computers have gone to sleep, the customers have driven away safely and the last tech has clocked out, washed up and left the parking lot, do you…
How To Let Your Future Techs Know You’re Looking For Them
We talk a lot about the challenges facing shops these days – from technology to training to technicians, it often feels like we have more problems than solutions.In this episode of Talking Shop With…
Pixel Density and Object Contrast - Challenges AI Can Help Vehicle Cameras Overcome
Would you go for a ride in a car that has no driver? Autonomous vehicles are making news every day and they're making some automotive professionals nervous. Are they the future of ride sharing? Are…
The Future of The Automotive Shop - Being Open To Change Is The First Key To Success
Baseball Hall of Famer Nolan Ryan once said, "Enjoying success requires the ability to adapt. Only by being open to change will you have a true opportunity to get the most from your talent." While…
The Future Of The Automotive Industry May Not Be What We Were Promised
Of all the changes this industry has faced over its more than a century of life, that past 40 years have been a whirlwind. We’ve seen typewriters transition to mainframes to laptops; we’ve witnessed…
EVs Are Coming To Your Shop - Are You Ready For The Wave?
For years, many automotive professionals feared the growing presence of electric vehicles because of the possibility that they meant fewer service opportunities. Since it's now becoming clear that…
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Talking Shop with ShopOwner has published 59 episodes since April 2019, covering topics in Technology.
Talking Shop with ShopOwner is currently moderate with new episodes monthly. Average episode length is 22m.
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