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S1E90 How Do You Get Your Board Ready for Agentic AI?
For years, enterprise AI conversations have centred on chatbots, search assistants, and tools that respond when asked, but that era is ending. A new class of AI system, one that reasons, plans, and…
S1E89 The Future of Customer Data: AI Agents, CDPs and AdTech Explained
Podcast: Tech TransformedGuest: Mihir Nanavati, GM and Product Executive in MarTech and AdTechHost: Doug Laney, Research & Advisory Fellow at BARC and Author of Infonomics & Data JuiceAI…
S1E88 Why Are Companies Struggling to Integrate AI Models into Business Workflows?
Podcast: Tech TransformedGuests: Maxim Fateev, Co-Founder and CTO, Temporal Technologies and Cornelia Davis, Developer Advocate, Temporal TechnologiesHost: Kevin Petrie, VP of Research at…
S1E87 Why Data Sovereignty Now Drives Enterprise Resilience and Autonomy
For years, data sovereignty was treated as a compliance requirement, focused mainly on keeping data within specific geographic borders. Today, that definition is no longer sufficient. True data…
S1E86 How Can Enterprises Turn Fragmented Data into Strategic AI Advantage?
Podcast: Tech Transformed podcastGuest: John Newton, Chief Innovation Strategist at HylandHost: Dana Gardner, President and Principal Analyst at Interabor SolutionsEnterprise leaders rushing to…
S1E85 Building Resilience in Ecommerce Revenue and Conversion Growth
Ecommerce no longer rewards scale alone. As customer expectations rise and margins tighten, revenue growth and conversion optimisation depend on how well organisations use their data, align their…
S1E84 The New Economics of SaaS: Why Usage-Based Models Are Reshaping Software Pricing
SaaS companies moving toward usage-based and hybrid pricing models are discovering that revenue is no longer secured when the contract is signed.Instead, revenue is earned continuously through…
S1E83 Mastering Manufacturing Complexity: Digital Thread Strategies for AI and Customisation
Managing product complexity has become increasingly critical as customers demand greater customisation. Manufacturers face the challenge of connecting disparate data systems effectively. In this…
S1E82 How Do You Monitor AI Agents in Production Without Breaking Incident Response?
As AI systems move rapidly from experimentation into production, organizations are discovering that adoption alone is not the hard part, understanding, governing, and trusting AI in live environments…
S1E81 How AI and Analytics Are Transforming Automotive Call Tracking and Repair Orders
Did you know that on average, 35 per cent of calls to automotive dealerships go unanswered? In today’s competitive market, missed calls mean missed sales and dealerships are turning to AI and…
S1E80 Are “Vibe-Coded” Systems the Next Big Risk to Enterprise Stability?
Podcast: Tech Transformed PodcastGuest: Manesh Tailor, EMEA Field CTO, New Relic Host: Shubhangi Dua, B2B Tech Journalist, EM360TechAI-driven development has become obsessive recently, with…
S1E79 AI in Sustainability: Frugal, Transparent, and Impactful Supply Chain Solutions
In a world where climate change is reshaping the way we grow, transport, and consume the things we rely on, understanding the first mile of supply chains has never been more critical. That’s the…
S1E78 How Gen-AI Will Impact Mass Customisation Today and in the Future
Mass customisation has long been the holy grail for industrial manufacturers, offering the ability to provide highly tailored products while maintaining efficiency, scalability, and profitability.…
S1E77 AI-Ready Employees: How Skills-First Training Drives Business Impact
As organisations navigate the rapid rise of AI, the challenge is no longer simply acquiring technology; it’s preparing people to use it effectively. Many companies are realising that access to AI…
S1E76 Automotive Communication Best Practices: Trust, Privacy, and Compliance
In the automotive industry, trust and transparency are no longer optional; they have become key components. Dealerships that communicate clearly and responsibly with their customers strengthen…
S1E75 From Monolithic to Composable: A New Era in CDPs
In a world where customer expectations evolve faster than ever, organisations are rethinking how they manage and leverage data. Legacy, monolithic Customer Data Platforms (CDPs) are increasingly…
S1E74 What Should Contact Centres Do First to Prepare for Agentic AI?
As companies rethink how they provide customer experiences (CX), a new form of AI capability, agentic AI, is quickly changing how work is accomplished in contact centres. In the recent episode of…
S1E73 Breaking Free from Busywork: AI and the Future of Profitable Client Delivery
Client service teams are at a breaking point. Margins are shrinking, the demand keeps rising, and much of the day is consumed by work that doesn’t move the needle. As a result, skilled people often…
S1E72 How Generative AI is Transforming Customer Experience Today
With the rapid evolution of Generative AI, customer experience (CX) is evolving rapidly, too. In a recent episode of the Tech Transformed podcast, Mike Gozzo, Chief Product and Technology Officer…
S1E71 The 3G Sunset Worldwide: How Enterprises Can Avoid Device Disruption
The era of 3G is ending. For many industrial businesses, smart infrastructure systems, remote device management, and IoT connectivity rely on networks that are now being phased out globally. The…
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Tech Transformed has published 300 episodes since May 2022, covering topics in Business, Management.
Tech Transformed is currently highly active with new episodes weekly. Average episode length is 20m.
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