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S1E101 Cracked Department Culture? Here's Your Glue to Fix It. (with Doug Shoemaker) Ep|101
Doug Shoemaker spent more than three decades in policing, serving as chief in multiple agencies and helping shape the national conversation around leadership, culture, and wellness. In this episode,…
S1E100 Building Community Trust Amid Immigration Challenges, Leading with Solutions, Not Complaints, and More (with Derick Miller) Ep|100
Chief Derick Miller has spent over 33 years in policing — from SWAT to sergeant to leading two major Texas cities — and the lessons he’s learned come with real weight. In this episode, he opens up…
S1E99 Just Say Yes and Control What You Can Control (with Chief Matthew Packard) Ep|99
Chief Matthew Packard of the Colorado State Patrol has spent over 25 years serving his community — and leading others through some of the most difficult moments imaginable. In this episode, Chief…
S1E98 From Firefighter to over $12.1 Million in Annual Revenue – The Story of Fire Department Coffee (with Luke Schneider) Ep|98
In this inspiring episode of The Chief Exchange, host Alec Wons sits down with Luke Schneider, Founder and CEO of Fire Department Coffee, a Navy veteran and former firefighter-paramedic who turned…
S1E97 Why You Can’t Lie to Your Pencil and Why a New Level Equals a New Devil (with Reggie McKeithen) Ep|97
In this powerful episode of The Chief Exchange, host Alec Wons sits down with Chief Reggie McKeithen, Health, Wellness, and Safety Chief of the Kansas City, Missouri Fire Department. With 17 years of…
S1E96 How to Increase The Public’s Value Through Storytelling, Data, and Open Dialogue (with Chris Tubbs) Ep|96
In this episode of The Chief Exchange, host Alec Wons sits down with Fire Chief Chris Tubbs of Southern Marin Fire District, California — a 47-year veteran who has led through transformation,…
S1E95 The Listening Tips and Tricks Needed to Build a Stronger Fire Department (with Otto Drozd) Ep|95
After leading some of the nation’s largest fire departments — from Hialeah and El Paso to Orange County and Seminole County — Otto Drozd has learned one truth about leadership: listen first, act…
S1E94 You Can’t Pour from an Empty Cup: Chief Lester’s Guide to Staying Whole in the Job (with Katherine Lester) Ep|94
In this powerful and heartfelt conversation, Sacramento Police Chief Katherine Lester opens up about the realities of leadership in law enforcement — and the human side of wearing the badge. From…
S1E93 Could You Rescue You? The Discipline of Leadership (with Marc Bashoor) Ep|93
After 40 years in the fire service, former Prince George’s County Fire Chief Marc Bashoor has worn more hats than most — firefighter, leader, writer, actor, and wellness advocate. In this episode,…
S1E92 Why Operations Move at the Speed of Trust (with Executive Fire Inspector Ron Kanterman) Ep|92
With more than 50 years of fire service experience, Ron Kanterman has worn nearly every hat — firefighter, fire marshal, Chief, author, inspector, and teacher. Currently serving as an Executive…
S1E91 How to Battle and Beat an Ego the Size of the Sun (w/ Police Chief Chris Noeller) Ep|91
After three decades in policing — from patrol officer to Police Chief and Deputy Mayor of Pueblo, Colorado — Chief Chris Noeller has seen the profession evolve and, along the way, evolved himself. In…
S1E90 What an ‘A Player’ Officer Looks Like and How to Build Your Own Real Time Crime Center So You Can Reduce Your Crime by Over 60% (with Police Chief Patrick Smith) Ep|90
After 28 years with the Los Angeles Police Department, 4 years leading Birmingham PD, and now serving as Chief of the Lakewood Police Department in Washington, Chief Patrick Smith has seen nearly…
S1E89 How to Effectively Navigate Likability, Respectability and Discipline as a Leader (with Police Chief Larry Gonzalez) Ep|89
From the baseball diamond to the Chief’s office, Riverside Police Chief Larry Gonzalez has spent over 30 years serving his city and leading through challenges. In this episode, Chief Gonzalez shares…
S1E88 Lessons Learned by Jumping Straight from Union President to Fire Chief (with Fire Chief Brian O’Neill) Ep|88
From the Marine Corps to the Louisville Fire Department, Chief Brian O’Neill has built a career defined by discipline, transparency, and service. After two decades of rising through the ranks —…
S1E87 What to Avoid When Studying for Your Promotional Exam, The 5 Elements of Professional Development, and Failures in the Fire Service (with Dr. Denis Onieal) Ep|87
From reluctant rookie to national leader, Dr. Denis Onieal’s fire service journey is a story of preparation meeting opportunity. The former Deputy U.S. Fire Administrator and longtime Superintendent…
S1E86 How to Determine Which Policies Stay or Go, Managing Family Life When Transitioning Departments, How to Use Social Media to Better Your Department, and More (with Police Chief Doreen Jokerst) Ep|86
From touring Alcatraz at age eight to leading one of Kansas’s largest police departments, Chief Doreen Jokerst has lived a career built on service, authenticity, and community trust. In this episode,…
S1E85 What True Collaboration Between Two Neighboring Fire Departments Looks Like (with Fire Chiefs Robert Logan and Gerard Washington) Ep|85
What happens when two fire chiefs—one from the Midwest and one a lifelong Californian—cross paths and form a powerful partnership? In this episode of The Chief Exchange, we sit down with Fire Chief…
S1E84 How to Identify If You're Emotionally Intelligent in Your Public Safety Role (with Deputy Inspector Patrick Esser) Ep|84
Deputy Inspector Patrick Esser of the Waukesha County Sheriff’s Office has spent more than 26 years in law enforcement—and he’s on a mission to change the way leaders think. In this episode, he…
S1E83 From Bureau Chief to Fire Chief While Building a New Department from the Ground Up – Lessons Learned (with Fire Chief Clint Smith) Ep|83
Fire Chief Clint Smith never set out to be a Fire Chief—let alone the first-ever Chief of Draper City Fire Department in Utah. But when the Mayor tapped him to build a brand-new department from the…
S1E82 43 Years of Fire Service Wisdom, What First Responders Should Lookout for in Dating/Marriage, How to Increase Your Life Expectancy, Succession Planning, Knowing When it’s Time To Retire and More (with
Former Fire Chief Michael West of Front Range Fire Rescue (CO) reflects on his 43-year fire service career, spanning from his early volunteer days in New Jersey to three decades at South Metro and…
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The Chief Exchange has published 103 episodes since February 2024, covering topics in Documentary, Society & Culture.
The Chief Exchange is currently highly active with new episodes weekly. Average episode length is 36m.
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