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The Channel Manager Upgrade: Moving from TV3 to Advanced CM
In this episode, Igor Balnozan breaks down the move from TV3 to Advanced CM and explains what the upgrade actually means for daily operations.This is not a new product purchase or a risky migration.…
Airbnb Guest Review Strategy: Timing + Wording That Protects Your Rating
Airbnb’s “blind” review system has rules on paper, and consequences in real life.In this episode, we break down the 14-day window, what to treat as your real timer, and when waiting actually helps.…
Unfair Guest Reviews: The 7-Rule Response Playbook
Unfair guest reviews can hit your rating and your reputation, even when you did everything right.In this episode, we break down a 7-rule playbook for responding without sounding defensive.You’ll…
Airbnb Review Automation: How Hosts Stop Missing Reviews
Missed Airbnb reviews rarely happen on purpose. They slip through during busy turnover weeks and quietly impact trust, rankings, and conversions.In this episode, we break down how review automation…
The 3-Star Booking Loop: How to Decline Risky Repeat Requests
A guest with a 3-star average requests to book, and the platform makes “no” feel costly. This episode breaks down a simple playbook to handle risk-based requests without getting pulled into long…
Stop Begging for 5 Stars: The Guest Communication Fix That Protects Reviews
Guests rate like hotels. Platforms grade like math, and that mismatch creates review drama.In this episode, we break down why rating “explainer” signs can backfire and quietly reduce reviews.You’ll…
Early Checkout Refunds: The 5-Step Policy Hosts Can Actually Enforce
Early checkout requests can turn into last-minute refund debates fast.In this episode, we break down a 5-step policy you can set once and apply consistently. We cover baseline rules, exceptions,…
The $20 Pet Fee Mistake That Breaks Your SOPs
A guest mentions they’re bringing a dog, yet the reservation shows no pet. That’s not a small fee slip; it’s a clarity, protection, and consistency issue.In this episode, we share the simple Confirm…
Bed Bug Scam Playbook for Short-Term Rentals (2026): Refund-and-Exit Wins
A single bug video can turn into a refund demand fast.In this episode, we break down a real host response that shut down an attempted bed bug scam using refund-and-exit, maintenance proof, and…
Why Your Rental Agreement Won’t Win an OTA Dispute
A signed guest agreement can still lose when an OTA steps in.In this episode, we break down why platform policies often outweigh your paperwork, and what dispute teams actually look for.You’ll get a…
Stop “Vibes-Based” Guest Screening: The Green/Yellow/Red Rubric
High decline rates often come from fear-driven, inconsistent screening, not “bad guests.”In this episode, we break down a Green/Yellow/Red rubric that replaces gut feel with clear, behavior-based…
When a Guest Goes Quiet: The No-Show Playbook That Protects You
A silent guest isn’t “easy money”, it’s a dispute risk.In this episode, we break down the three-step No-Show Playbook: confirm the ETA, re-send access details in the same thread, and document +…
The App-Only Trap: Stop Guest Lockouts With Redundant Check-In
Key Takeaways:✅ “Sent” is not proof the guest saw it✅ Split info: planning early, door code day-of✅ Add a “Reply YES” confirmation loop to flag high-risk arrivals✅ Use a 3-point fallback: code, lock…
The 2026 Channel Stack: How to Get Better Guests (Not Just More)
In 2026, the smartest hosts don’t bet the year on one listing channel. They build a small stack where each channel has a clear role: filling gaps, locking in longer stays, and smoothing the shoulder…
The 30-Day Trap: Guardrails for Safe Long-Stay Bookings
Long stays can be steady and simple, until a guest refuses to leave. In this episode, we break down the “30-Day Trap” and the operational guardrails that help prevent a guest from crossing into…
5 Scam Red Flags New Vacation Rental Hosts Miss (Plus the One-Line Reply That Ends the Thread)
Some scam inquiries don’t look shady at all, they sound polite, slightly urgent, and “easy” to approve.This episode breaks down five patterns that show up again and again (off-platform pressure,…
The Hot Tub Turnover Trap: The 60-Second Check That Saves Check-In
Hot tubs are “slow-to-recover” amenities, so checking them last is a risky move on same-day turnovers.In this episode, we walk through a fast triage, a clear decision rule, and the guest message that…
The Booking Glitch That Can Nuke Your Rates (And the Guardrails to Stop It)
Hosts and travelers are reporting a pattern: rate rules not applying as expected, price surprises, refund friction, and last-minute booking issues.In this episode, we break down what’s happening, why…
Airbnb Refund Requests: 3 Host Traps That Can Wreck Your Payout
Refund requests feel simple, until one click creates a “host fault” record or reopens a cancellation window.In this episode, we break down three common traps and the safer way to handle one-night…
Private Review Requests on Booking.com: The Trust Signal You’re Accidentally Breaking
When you ask guests to keep feedback “private,” many read it as a red flag, even after a great stay.In this episode, we break down how the review process works, why avoiding public reviews can…
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Tokeet Podcast has published 127 episodes since June 2025, covering topics in Business, Technology.
Tokeet Podcast is currently highly active with new episodes every few days. Average episode length is 13m.
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