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Episode 19: The Trip Planner That Actually Books
AI can inspire a trip in seconds. Getting tourists to actually book those experiences has been a different story. In this episode, Liz Ward talks with Daniel Blickling and Dhruv Sharma from…
Episode 18: From L-Plates to AI Boss
Most tourism operators have tried AI. Fewer know what to do next. In this episode, Fab and Liz unpack the AI "driver's licence" journey, from basic ChatGPT prompts to building autonomous agents that…
Episode 17: From AI Brains to Digital Doers
Welcome to the 2026 season premiere of Untangling Tourism Tech! In this episode, Liz and Fab dive into the massive technological shift currently reshaping the tourism landscape: the move from static…
Episode 16: Stop waiting for perfect and hit record
This episode gets real about why short, simple video is the fastest way for tourism operators to grow their reach and why perfectionism is costing them visibility. Liz and Fab break down practical…
Episode 15: Social Media’s AI Glow-Up
In this episode of Untangling Tourism Tech, Fabienne and Liz unpack how AI is reshaping what works (and what doesn’t) on social media for tourism businesses. From Reddit threads making a comeback to…
Episode 14: AI Spoofs, Scams & Scares
It looks like you. It sounds like you. But it’s not you. In this eye-opening episode, Liz and Fab dive into how AI is supercharging scams, making it easier than ever for cybercriminals to spoof your…
Episode 13: AI or Die - The Wake-Up Call for Tourism Organisations
AI is the new front desk for travel planning – and if your tourism business isn’t showing up in ChatGPT, Gemini, or Bing’s new AI results, you might already be invisible. 😬 In this episode, Fabienne…
Episode 12: AI Search - Found or Forgotten
AI is the new front desk for travel planning – and if your tourism business isn’t showing up in tools like ChatGPT or Gemini, you might already be invisible. 😬 In this episode, Fabienne and Liz break…
Episode 11 - Gemini, Google, and Gameplans
In this episode, Liz Ward and Fabienne Wintle dive into the rise of AI search and what it means for tourism businesses. With Google’s market share dipping for the first time in a decade and Gemini…
Episode 10 - AI Agents, Grok 3 & getting your 5K marketing plan for free
In this episode of Untangling Tourism Tech, Fabienne Wintle and Liz Ward explore the latest AI tools shaping the tourism industry. They dive into the strengths of ChatGPT, Grok, and Perplexity,…
Episode 9 AI Tools To Save Time and Boost Marketing
In this episode of Untangling Tourism Tech, Fabienne Wintle and Liz Ward explore powerful AI tools that are helping businesses save time and enhance marketing efforts. From Google Meet's AI…
Episode 8 Chasing Tourism Excellence
Welcome to Episode 8 of Untangling Tourism Tech! In this episode, we’re diving into the world of tourism excellence, with insights straight from former tourism award judges on what it really takes to…
Episode 7 AI Innovations and Expert Directory
Welcome to Episode 7 of "Untangling Tourism Tech"! We're coming to you from the Tourism Innovation Forum at the Brisbane Convention and Exhibition Centre, where we're diving into the latest in…
Episode 6 Data driven DMOs with Lou Clifton
Welcome to Episode 6 of "Untangling Tourism Tech"! In this episode, we dive deep into the world of data and analytics in tourism with Lou Clifton, General Manager of Blue Mountains Tourism. 🔍 Why…
Tripadvisor awards and general collabs
Episode 4 - Wellness, Website Security, and Winning USPs
In this episode, Fab and Liz dive into three main topics: Business Success Hack: Liz shares an inspiring story about a caravan park on the Gold Coast that prioritises staff wellness. The General…
Episode 3 - Reimagining Destination Marketing
In this episode, Liz Ward and Fabienne Wintle explore the evolving landscape of destination marketing and share strategies for DMOs to achieve financial independence and enhance visitor experiences.…
Episode 2 - Smart tech at ATE, CRMs & Trade page
In this Episode, Liz and Fabienne discussed ways to optimise follow-up efforts and lead generation at trade shows, such as ATE. Liz emphasised the importance of a CRM system and a dedicated trade…
Tourism Tech - TikTok, Chat 4.o and accessibility opportunities
TikTok when council blocks it, ChatGPT 4.0 Omni, and accessibility enhancements.
Frequently Asked Questions
Untangling Tourism Tech has published 19 episodes since May 2024, covering topics in Technology.
Untangling Tourism Tech is currently highly active with new episodes every 2 months. Average episode length is 19m.
