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Recent Episodes
S2E20 First Responders and Robotaxis with Chris Dodge
As robotaxis flood public roads, many groups continue to voice safety concerns. One ongoing challenge relates to how driverless cars interact with fire engines, ambulances, and law enforcement. In…
S2E19 Pedestrian Safety with Dr. Austin Angulo
According to the National Highway Traffic Safety Administration, in the US more than 7000 pedestrians are killed each year and more than 71000 injured. According to the World Health Organisation,…
S2E18 Digital Transformation
Like any UX or human factors research project, “digital transformation” (the integration/evolution of new tech to parts of a business) requires a strategic, human-centered approach. In this episode,…
S2E17 Spilt Soup: Sonos
In this installment of our Spilt Soup series, exploring the reasons behind product and service failures, we review the spectacular faceplant of Sonos. In 2024 Sonos pushed a "courageous" (not our…
S2E16 Tesla / Robots
Tesla recently announced its intention to sunset manufacturing of its Model S and Model X cars, in favor of... robots? On this episode Lisa, Chris, and Derek break down the "why's" behind this…
S2E15 How to Make AI Useful with MIT's Bryan Reimer
Bryan Reimer, Ph.D., is a Research Scientist in the MIT Center for Transportation and Logistics and co-author of the book "How to Make AI Useful: Moving Beyond the Hype to Real Progress in Business,…
S2E14 CES 2026: Automotive UX Recap
Every year the Consumer Electronics Show in Las Vegas provides a glimpse into the strategies of automakers and suppliers. Derek walked the show floor to assess where the automotive world is headed.…
S2E13 Fitness Tech
Happy New Year! The stereotypical New Year's resolution is to work off all the weight gained over the holiday season, so in this first episode of 2026 it seemed appropriate to revisit the UX of…
S2E12 Gaming
As the holidays are upon us, it seems fitting to talk about one of the popular presents young people especially will be asking for: games. Join us on the last episode for 2025 as we discuss how UX…
S2E11 Virtual Realities and Holograms with Prof. Gary Burnett
In this extended episode of UX Soup, we talk with Professor Gary Burnett from Loughborough University, who is a pioneer in the use of immersive technology, especially social virtual reality, as a…
S2E10 Spilt Soup: Quibi
The first instalment of Spilt Soup, which breaks down UX reasons for spectacular product and service failures. Where better to start than Quibi? In 2020 Quibi was launched with massive financial…
S2E9 The Safety of Advanced Driver Assistance Systems
A recent study out of Dongchedi in China evaluated how effectively 36 cars handled 15 obstacles in both highway and urban settings. We discuss the results of the study, the strengths and weaknesses…
S2E8 Fake People
In this episode, we discuss fake people. No, not people who pretend to be somebody they're not, but true fake people and their potential use in UX research. AI-powered participants? AI researchers?…
S2E7 Data Privacy in Connected Cars
We are all aware of issues with data privacy on the internet and on your mobile devices, but how aware are you about the data being collected from your car? We discuss how this data is different from…
S2E6 UX of Personalised Nutrition with Zoe
Zoe is a personalized nutrition program which uses at-home tests and blood sugar monitoring to help users understand how their body responds to food and provide personalized dietary…
S2E5 The Decline of the User Interface
In this episode, we discuss an opinion piece written by Nick Hodges lamenting the decline of the user interface, providing our analysis of the main points regarding where UI has gone wrong and how we…
S2E4 Tidbyt
Make sure you stay to the end of the episode for a big announcement! But before that, Derek talks with Chris and Lisa about why he is part of the Tidbyt fan club. Tidbyt is a retro-style display that…
S2E3 Have Car Touchscreens Gone Too Far?
For years, automotive interior design has trended toward minimalism, which combined with smartphone and other tech trends has led automakers to move an ever increasing amount of functionality to the…
S2E2 Is Human Factors Dead?
Last year, Human Factors and Ergonomics professionals from Delft University of Technology published a paper arguing that their field was losing credibility and significance. Join Chris, Derek, and…
S2E1 ChatGPT and other AI LLMs
Can it be? Yes! UX Soup has returned with the original gang! Join Chris, Lisa, and Derek as they return to the mic to talk about the UX of ChatGPT and other large language models (LLMs). They discuss…
Frequently Asked Questions
UX Soup has published 104 episodes since June 2020, covering topics in Business, News.
UX Soup is currently highly active with new episodes every 2 weeks. Average episode length is 23m.
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