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About This Podcast
The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.
Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other.
UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award.
UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.
#nextgen #digitalbanking #banking #mobilebanking #fintech #ux #cx #userexperience #customerexperience #design #finserv #financedesign #designthinking #bankingtransformation #purposedrivenproducts
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Recent Episodes
#87 Stop Fighting Features. Start Winning Hearts
This episode explores why financial apps can no longer rely on complex features and endless functionality to win users over. Today’s customers compare banking experiences to the best digital products…
#86 Liv Bank: Setting the Standard for Lifestyle Banking
Liv Bank is redefining what digital banking can be. This episode explores how the UAE’s first digital-only lifestyle bank - Liv Bank, partnered with UXDA to reimagine banking for the fast-paced,…
#85 The Future of Banking UX: Product, Not a Channel
The provided text, an article excerpt by Alex Kreger of UXDA, explores the critical distinction between viewing digital banking as a mere channel versus a core product. Treating digital offerings as…
#84 Customers Flip Banking Upside Down
The episode explores a critical shift reshaping the banking industry. Traditional banks often operate on an Inside-Out model, prioritizing internal systems and products while treating customer…
#83 Using ChatGPT Prompts in Digital Product Design
Can ChatGPT transform the future of banking UX design — or will it replace designers altogether?In this episode of the UXDA Podcast, we dive into how generative AI, like ChatGPT, is reshaping the way…
#82 Avoid Blacklisting from Design Agencies
The episode dives into the hidden dynamics that can make or break collaboration between banks and design partners. It’s not a single mistake that gets a bank blacklisted — it’s the repeated patterns…
#81 Executive Buy-In for UX in Banking
UX and digital branding are no longer "nice-to-haves" in banking—they are strategic imperatives that directly impact growth, customer loyalty, and competitive edge.This episode explores how banks can…
#80 10 Misconceptions Killing Digital Banking From Within
This episode uncovers the hidden misconceptions that silently sabotage digital banks from the inside. Contrary to popular belief, it’s not external disruptors that pose the biggest risk—it’s internal…
#79 The Black Swan of Digital Banking
What happens when the banking world is hit by a “Black Swan” event?In this episode of the UXDA Podcast, we explore how unpredictable, high-impact shifts—like the digitalisation boom—caught many banks…
#78 15 Design Concepts to Design Next-Gen Finance
What does it take to create a successful digital financial product? In this episode of the UXDA Podcast, we break down 15 key design concepts that help financial product owners tackle the most…
#77 How M&A Impacts Digital Customer Experience
What happens to the customer experience when banks merge?In this episode, we dive into a crucial—but often overlooked—aspect of banking mergers and acquisitions (M&A): the digital customer…
#76 In-House Team Limitations Block Innovation in Banking
Banks are racing to go digital—but are in-house teams equipped to lead the charge?In this episode, we explore why even the most experienced internal teams often fail to deliver next-gen digital…
#75 How to Build a Strong Digital Financial Brand
In a world where innovation moves faster than ever and customer expectations are higher than ever, financial services can no longer rely on a logo or clever slogan to build their brand. The rules of…
#74 AI Gold Rush Rewrites CX in Banking
The AI gold rush is here and it’s changing banking forever. Artificial Intelligence isn’t just a buzzword anymore — it’s reshaping the future of banking. In this episode, we explore how AI,…
#73 Feature-First Banking Breaks Your Brand
This episode dives into why a feature-first strategy in digital banking often backfires — leading to cluttered user experiences, forgettable brands, and disengaged customers. In a market where…
#72 The Rise of Dopamine Banking
The episode dives into the fascinating world of Dopamine Banking — a new wave of digital financial services designed to do more than just manage your money.Discover how fintechs and neobanks are…
#71 Restore Trust Through Digital Experience Branding
As banking rapidly moves into the digital space, one critical question remains: where does trust go? This episode unpacks how financial institutions can rebuild one of their most valuable — and…
#70 White-Label Banking: The Hidden Risks Nobody Talks About
Can a white-label solution for digital banking really set your brand apart — or is it just another shortcut to blending in?In this episode, we dive into the fast-moving world of white-label banking…
#69 The Dawn of Emotionally Intelligent UX
In today’s fintech race, efficiency alone isn’t enough. This episode challenges the industry’s obsession with faster transactions and flashier features, making the case for a deeper, human-centered…
#68 Financial UX: The Key to Your Next Win
The real battle for customers isn't happening through branch locations, branding, and fee structures anymore — it's happening inside smartphone apps. And in this new financial landscape, a mediocre…
Frequently Asked Questions
UXDA | Financial UX Design Podcast has published 88 episodes since December 2019, covering topics in Arts, Business.
UXDA | Financial UX Design Podcast is currently moderate with new episodes every 2 weeks. Average episode length is 15m.
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