Voice for the Industry Podcast
Voice for Pest
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About This Podcast
Voice for Pest presents the Voice for... the Industry Podcast — where serious industry insights meet a seriously good time. We’re not just another industry podcast. Our hosts bring you real conversations with pest control and lawn care leaders, innovators, and partners — covering everything from AI and technology to future trends and field service challenges. But we’re also here to shake things up. Expect interactive games, quizzes, and a fresh, engaging take on the topics that matter. It's informative, it's different — and yes, it's fun.
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Recent Episodes
S1E29 Episode 29: Leadership Through Change: Scaling Pest Control the Right Way
Many pest control companies want rapid growth, but few understand the leadership, culture, and long-term strategy required to sustain it. In this episode, Paul DiLorenzo shares the leadership…
S1E28 Episode 28: Four Legs, Zero Guesswork: The Future of Pest Inspections
Specially trained detection dogs can locate pests and rodents with over 95% accuracy—far beyond what human inspectors can achieve. In this fascinating episode, Alex Hernandez, a canine scent…
S1E27 Episode 27: Evolving Leadership: Strategies for High-Performing Teams in Home Services
Industry expert Jeff Davis, CEO of Coalmarch, takes us behind the scenes of leading a marketing and technology powerhouse in the home services industry. From his early career in SaaS and operations…
S1E26 Episode 26: Beyond Stars and Scores: Rethinking Reputation in Home Services
Chris Anderson, VP of Sales and Co-founder of Applause, shares his expertise on scaling sales teams and driving growth in the home services industry. Drawing on his data-driven approach, Chris breaks…
S1E25 Episode 25: The Painless Way to Implement AI and Remote Teams in Pest Control
Unlock the blueprint for scalable, sustainable growth in the pest control industry with Bhavini Kamdar, founder and CEO of Infinity Business Services. In this episode, Bhavini breaks down how…
S1E24 Episode 24: The Winning Blueprint: Sales & Training Strategies from a Pest Control Expert
Most pest control professionals underestimate how quickly AI is transforming industry training—and ignoring it could mean falling behind. In this episode, Foster Bruska, industry veteran, full-time…
S1E23 Episode 23: Reimagining Traps: The Technology Driving the Next Era of Wildlife Management
In this episode of the Voice for the Industry Podcast, Brian Quispe, co-founder of OcuTrap, discusses the innovative technology behind their smart trapping systems. The conversation covers the…
S1E22 Episode 22: Smarter System, Better Sales: How Pest AI is Changing the Game
In this episode, the founder of Pest AI, a platform revolutionizing the pest control industry through advanced CRM solutions and AI integration. They discuss Anthony's journey from pest control…
S1E21 Episode 21: Building Businesses with Grit: How Pest Control Companies Can Win with Smarter Support
In this episode of the Voice for the Industry podcast, Raymond Kidwell interviews Margaret Garcia, founder of Grit PPO, the first female-owned outsourced contact center for the pest control industry.…
S1E20 Episode 20: Serving Customers Like Family: The Values Behind Turf Pride
In this episode, David Petti, founder of Turf Pride Lawn Care, shares his journey from a solo operator to leading a successful family-owned business. He discusses the importance of exceptional…
S1E19 Episode 19: Finding Purpose in Pest Control: Building a Workplace that Attracts Today’s Top Talent
In this episode of The Voice for the Industry Podcast, host Raymond Kidwell sits down with Gerwin Marca, a service manager whose unconventional career path brings a fresh perspective to the pest…
S1E18 Episode 18: Leveraging a Call Center Phone System: Learn from Two VFP Experts
In this episode, Aleena Valentine and Kayla Carroll share their extensive experiences in the pest control industry. Aleena discusses her journey from a CSR to a customer service manager, while Kayla…
S1E17 Episode 17: Sustaining Quality: How Food Safety and Pest Management Compliment Each Other
In this episode, host Raymond Kidwell sits down with Dominique Sauvage, a seasoned expert in pest control and food safety. With over 42 years of global experience, Dominique shares his journey from…
S1E16 Episode 16: Termites, Teamwork, and Tenacity: A Conversation with Susan Hare
Join Karissa Wilson as she steps into the host's seat for a special episode of the Voice for the Industry Podcast, featuring Susan Hare, a seasoned Program Director at Thrasher Termite and Pest…
S1E15 Episode 15: Valuation Matters: Keys to building a more valuable Pest Control Company
In this episode, we speak with our special guests, Grant and Kemp, who dive into the intricacies of the pest control industry's business side. Exploring the importance of company culture, employee…
S1E14 Episode 14: Passing the Baton: How Referrals Power Pest Control Growth
In this episode, we delve into the art of building a robust referral network within the pest control industry. Discover strategies to connect with local businesses, leverage customer relationships,…
S1E13 Episode 13: Blending Family and Business for Lasting Success
In this episode of the Voice for the Industry Podcast, Leah Hazelwood explores the evolving role of women in the pest control industry and the unique opportunities it presents.Join us for an…
S1E12 Episode 12: Beyond Bugs: Relationships, Training, and Giving Back with Kevin Lemasters
In this episode of the Voice for the Industry Podcast, host Raymond Kidwell sits down with Kevin Lemasters, a seasoned expert in pest management. Kevin shares his journey from a pest control…
S1E11 Episode 11: Contact Center Innovation: Omnichannel and Integrations
In this episode, we explore how small businesses can leverage multi-channel communication to enhance customer engagement and drive growth. Discover the advantages of reaching your audience through…
S1E10 Episode 10: Bug Data & Brain Power: The AI Evolution with X-Rai Labs
In this episode, we delve into the transformative power of AI in the business world. Discover how AI technologies are reshaping accountability practices and driving customer retention strategies.…
Frequently Asked Questions
Voice for the Industry Podcast has published 30 episodes since June 2025, covering topics in Business, Technology.
Voice for the Industry Podcast is currently highly active with new episodes every 2 weeks. Average episode length is 40m.
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