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About This Podcast
You, Me, and IBM i lives at the intersection of wit and wisdom, and offers an inside look at the lives of the technical support experts at the IBM i Global Support Center. Each episode explores a new aspect of support, and leaves listeners better able to solve their own issues and get back to business.
Kurt Schroeder ([email protected]) welcomes your comments, questions, and show suggestions.
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Recent Episodes
S2E3 Honey Badger Does Actually Care
Josh Majsterski has been helping IBM i customers since 1998, and is currently one of the best Performance analysts IBM i has to offer. On this episode of the podcast. Josh joins us to talk about how…
S2E2 "Channeling Bonalumi"
Matt Stockwell is a multi-talented IBMer who recently retired this February. Matt's work at IBM in Rochester touched on multiple areas, from development, to support, and eventually to System Test,…
S2E1 A Conversation Across Time and Tide: Insights from Dariusz Maliszewski
Polish technical support expert and Technical Account Manager Dariusz Maliszewski kicks off our first episode of season two. He joins us to discuss his career path, which ebbed and flowed from taking…
S1E14 Connecting Cultures, One Call at a Time
In this episode, we sit down with Nina Ng, an IBM support veteran whose cosmopolitan career has taught her to speak fluently in the language all customers expect: the clear and timely communication…
S1E13 SELECT * FROM EPISODES WHERE GUEST = 'SCOTT FORSTIE';
In this episode, we are joined by none other than IBM's own Scott Forstie, who sits down to talk about all things SQL. From how he got started at IBM, and how he goes about writing SQL that others…
S1E12 Putting on PTFs with Loralie Fritel
Loralie Fritel has been helping customers install, upgrade, and manage their IBM i Systems since 1998, and on today's episode she does a joins us to talk about her particular area of expertise, PTFs.…
S1E11 "Who Needs SSL When You’ve Got Twinax?" — Jerry McKee
In this episode, we meet Jerry McKee and do a deep dive into SSL, TLS, Self-Signed Certificates, and get some great tips on securing your networks from bad actors. And as an added bonus we get some…
S1E10 Speaking Fluent Single Sign-On — Stanislav Kolev
In this episode we finally meet one of the many talented people located in Sofia, Bulgaria. For 10 years, Stanislav Kolev has been relied on for his skill on our EBIZ team, and is well-versed in how…
S1E9 Jack of All Trades, Master of Many — Jim Shupe
When the normal day shift at the IBM i GSC is done, the OFFSHIFT team takes over. OFFSHIFT is a smaller global team of highly technical reps who are able to solve most issues on their own. In this…
S1E7 ENDJOBABN - Hugo Del Castillo
The IBM i GSC has long had the benefit of the experience of Hugo Del Castillo, having worked in various places in both the US and South America as a Systems Engineer, in Technical Support, and even…
S1E8 "Don't Believe the PHYP" — Lael Daire
Lael Daire has been a firewall between development and support for many years, and brings an expert level of knowledge to diagnosing complex issues with LIC and the Power Hypervisor. Not only does he…
S1E6 "What is LUG?"
The IBM i Large User Group (LUG) is an influential group of members from over 80 large companies around the world who have a significant investment in IBM i, and meet three times a year in Rochester,…
S1E5 Isaac Franco: Putting the "G" in GSC
Isaac Franco is a new member of the IBM i GSC from our Client Innovation Center in Costa Rica, who works on the EBIZ team. He joins the podcast to talk about common issues faced by customers who rely…
S1E4 ACS Ambassador Wayne Bowers
During his career at IBM, Wayne Bowers has been focused on the Access Clients, and for many years has served as an IBM Access Client ambassador at multiple IBM conventions. In this episode, Kurt and…
S1E3 "Carl, are you sure?"
"I thought I was sure, but each time he said it I became less sure." So goes one of the stories we hear from Carl Drayton about how he grew into his position at IBM. Carl is a beloved member of the…
S1E2 RGZPFM - Reorganize Physical File Member
Db2 is at the core of the IBM i, and making sure that databases are optimized is an important admin task. Holly Rademacher has been helping IBM i clients solve database issues for over 25 years, and…
S1E1 The POWER behind IBM Call Home
Every day, systems running IBM i "Call Home" with error messages and data necessary to the resolution of those issues. Some cases are quietly closed automatically, some result in an email with tips…
S1 Trailer
The Trailer episode for You, Me, and IBM i with Alex Marquis and Kurt Schroeder. Alex and Kurt explain how they met, what they do, why they decided to start a podcast, and what to expect in future…
Frequently Asked Questions
You, Me, and IBM i has published 18 episodes since November 2024, covering topics in Business, Technology.
You, Me, and IBM i is currently active with new episodes monthly. Average episode length is 44m.
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