You've Been Heard
You've Been Heard
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430- Stop Buying AI Projects Backwards w/Michael Baillargeon
Michael Baillargeon brings a telecom and contact-center lens to the AI strategy conversation. He argues that companies should stop treating AI like a SKU and start treating it like an operating…
428- When IT Stops Being IT w/Luis Oliveira & Jose' Young
Jose Young, CTO at Beyond Air and founder of BrightPeak AI Solutions, and Luis Oliveira, Director at T4 Guidance Measurement, compare what carries across industries and what has to be learned from…
427- The Hidden cost of AI w/Cody Aldinger
Cody Aldinger is VP of IT at KLJ, managing technology for 30 offices across the US. He's learned that a huge part of his job isn't technology—it's sales. Convincing business leaders that IT is worth…
426- AI Breaks Faster Than Broken Processes w/Eric Brosius
Eric Brosius, Vice President of IT at Sun River Health, joins Mike Kelley to talk about the real pressure behind healthcare technology leadership. He shares how his team supports multiple entities…
Security Is Just Business Risk
Edward Marchewka, CIO at Illinois Bone and Joint Institute, joins You've Been Heard for a practical conversation about board communication, cybersecurity leadership, and the gap between technical…
All My Projects Are Your Projects
Dario Sarmiento started as a help desk fixer at one of the world's largest law firms during the dot-com boom. He thought his job was solving tech problems. Turns out, his real job was understanding…
423- There Is A Cost To Know Things w/Steve Goudreau
Steve Goudreau has been in IT leadership long enough to know the difference between being at the table and being heard. At his current role, he has a seat at the executive round table. At his…
422- AI Needs Architecture Before Automation w/Robert Sheesley
Robert Sheesley explains why AI needs business architecture, capability maturity, intelligence architecture, and organizational change management before it can create durable value.
421- There Is No Zero-Fail Environment w/Drew Ludwick
Drew Ludwick brings military communications pressure, network engineering depth, and modern CIO judgment to a blunt lesson: technology will fail. The work is making sure the mission does not. Drew…
420- Lead How Technology Gets Leveraged w/Bart Waress
Bart Waress has led IT across healthcare, telecom, banking, oil and gas, mining, data centers, and energy. His lesson is blunt: transformation sticks when IT listens first, speaks the business…
419- Common Sense Over Theatrics w/Nick Feczko
Nick Feczko took the VP IT seat at DuBois Chemicals six months ago after walking away from an environment that ran on ego and politics. He came looking for a place where IT careers get built on…
418- Regional Execution, Global Governance w/Thomas Wolf
Thomas Wolf runs IT for DEUTZ Corporation in Atlanta, the Americas hub of the 162-year-old German engine maker. His job is balancing global governance with local execution.
417- You Can't Be Just a Nerd Anymore w/Josh Siddon
Josh Siddon is rolling out managed Wi-Fi across three hundred multifamily properties at MAA. The infrastructure is the easy part. The hard part is pulling IT out of the back room and into the…
416- Your IT Team Should Work Without You w/Scott Kutz
Scott Kutz runs IT at a construction equipment dealership where excavators connect to the internet and OEMs move faster than the infrastructure can follow. His answer isn't to be the hero. It's to…
415- Work Smarter Not Harder w/Rob Spellman
Rob Spellman spent 25 years thinking he had to be the smartest person in the room. Then he learned that being a bulldog who gets things done beats being the expert every time.
414- The Complexity of Simplicity w/Antonio Marin
Antonio Marin spent decades thinking CIOs earn their seat by talking technology. Then he learned business leaders don't care about CPU utilization, they care about business outcomes.
413- Technology Agnostic, Business Obsessed w/Piotr Mlodecki
Piotr Mlodecki spent years watching business leaders hide behind software limitations. Then AI removed all the excuses and exposed the real problem: bad process architecture. Piotr Mlodecki is Chief…
412- Nuclear Bombs, F-35s, and Herding Cats w/Stephen Salaka
Stephen Salaka has a PhD in psychology and builds nuclear weapons systems. Then he learned the hardest truth in tech: AI can't fix what humans won't adopt. Stephen Salaka wanted to build nuclear…
411- 850 Vet Hospitals. One CIO. Zero BS w/Andrew Rosenblatt
Andrew Rosenblatt has been CIO at three PE-backed healthcare companies. Then he learned the hardest truth about IT leadership: "You're perpetually selling and you need to convince them that it's…
410- Not Everything Needs a Ticket w/Tim Armstrong
Tim Armstrong runs IT for a construction company with a team of four serving 175 staff. His take on the biggest mistake IT makes: gatekeeping support behind ticket systems instead of helping people…
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You've Been Heard has published 437 episodes since March 2017, covering topics in Business, Management.
You've Been Heard is currently highly active with new episodes weekly. Average episode length is 51m.
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