Banking on Innovation

Personetics Technologies Ltd

English Business Investing Technology

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Episodes 23

Avg. Duration 35m

Activity Sporadic

Since Sep 2022

Latest Episode Jul 2025

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Publishing Details

Schedule

Monthly

Format

Episodic

Hosting

feeds.captivate.fm

About This Podcast

Welcome to Personetics’ Banking on Innovation podcast, where banking leaders driving customer-centric Innovation to share their stories and reveal their insights on how financial data-driven personalization impacts business results and banking customers’ financial wellbeing. Hosted by Jody Bhagat, President of Americas at Personetics, the biweekly podcast helps executives in banks, fintechs and banking providers consider how to lead customer-driven Innovation in their own organizations. Guests on the show include CEOs, Chief Digital Officers and Retail Banking Heads from the country’s leading regional, big banks and credit unions, so you can learn from those on the cutting edge. In each episode, guests share key learnings from their personal journey to success before exploring what it takes to execute on customer-driven innovation and provide consumers with personalized experiences that supports their financial wellness. Topics include the evolution of customer expectations, how mid-sized banks can compete on customer innovation, how to use data to improve the impact on member experiences, how to embed customer personalization in a digital environment and more. Each episode ends with the guest’s answer to the same question: what will customers expect in the next three-to-five years, for which the industry is not well prepared? Banking on Innovation is brought to you by Personetics, the leading global provider of financial data-driven personalization and customer engagement solutions for the financial services industry. Personetics serves over 100 banks and financial institutions across 32 global markets, helping 135 million bank customers worldwide manage their money more efficiently and increase their financial wellbeing Tune in to learn and be inspired.

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Recent Episodes

S1E22 Episode 22 - Dennis Khoo - Author, Driving Digital Transformation and the allDigitalFuture Playbook (taP), Managing Partner, allDigitalfuture LLP

Jul 02, 2025 33m

In this episode of Banking on Innovation, Dr. Dennis Khoo, former head of UOB's TMRW Digital Bank — joins Jody Bhagat, President of Global Banking at Personetics, to discuss how banks in Asia-Pacific…

S1E21 Episode 21 - Nathalie Larue, Executive Vice President, Personal Services, Desjardins Group

May 22, 2025 33m

Desjardins EVP Nathalie Larue shares how empathy, AI, and member-first values are transforming digital banking. Watch the full Banking on Innovation episode. In this episode of Banking on Innovation,…

S1E20 Episode 20 - David M. Brear Global CEO, 11: FS

Apr 30, 2025 40m

In this episode of Banking on Innovation, David M. Brear, CEO of 11:FS, joins Jody Bhagat, President of Global Banking at Personetics, to share his bold vision for the future of banking. As customers…

S1E19 Episode 19 - Jim Marous, Owner & Host - Banking Transformed Podcast, Co-Publisher - The Financial Brand

Apr 03, 2025 38m

Banking influencer Jim Marous joins Jody Bhagat to discuss how institutions can move beyond basic personalization to create truly personal customer relationships. Learn why the biggest threat to…

S1E18 Episode 18 Firdaus Bhathena, Chief Technology Officer at FIS

Dec 05, 2024 41m

FIS CTO Firdaus Bhathena shares his vision for the future of banking in an exclusive conversation with Personetics. Learn how personalization, AI, and data are completely changing banking experiences…

S1E17 Episode 17 Maurizio Poletto, Chief Platform Officer at Erste Group

Mar 21, 2024 38m

Join us for an enlightening interview with Maurizio Poletto, Chief Platform Officer at Erste Group, as he shares his remarkable journey of envisioning and bringing to life a next-generation banking…

S1E16 Episode 16 Colin Walsh, Founder & CEO of Varo Bank

Mar 07, 2024 50m

Join us for an insightful interview with Colin Walsh, CEO of Varo Bank, as he shares profound insights into Varo's mission and innovative approach to banking. In this interview, Colin reflects on his…

S1E15 Episode 15 Brent Beardall, President and CEO at WaFd Bank

Feb 14, 2024 40m

Join us for an inspiring conversation with Brent Beardall, CEO of WaFd Bank, as he shares profound insights on leadership, customer centricity, and the role of technology in banking today. Less than…

S1E14 Episode 14 Meheriar Hasan, BRAC Bank Chairperson

Jan 31, 2024 28m

This week’s guest on Banking on Innovation is Meheriar Hasan, Chairman of BRAC Bank in Bangladesh.With over 35 years of experience at prominent banks such as Wells Fargo and US Bank, Hasan is a…

S1E13 Episode 13 Tom Brown, CEO and Founder of Second Curve Capital LLC

Jul 12, 2023 26m

In this episode of the "Banking on Innovation Podcast," host Jody Bhagat interviews Tom Brown, CEO of Second Curve Capital, an equity investment firm focused on financial services, and one of the…

S1E12 Episode 12 Chris Creed, Chief Investment Officer, US Dept. of Energy’s LPO

Jun 21, 2023 35m

This episode of the Banking on Innovation podcast features Chris Creed, the Chief Investment Officer of the Department of Energy's Loan Program Office (LPO). The LPO, which was established in 2005,…

S1E11 Episode 11 Keneth Meyer, Chief Information & Experience Officer at Truist

Apr 20, 2023 35m

In this episode of the Banking on Innovation podcast, we welcome in Ken Meyer, Truist Bank’s Chief Information and Experience Officer for Consumer Products. Those twin titles have meaning for Ken,…

S1E10 Episode 10 Lindsey Johnson, President & CEO of Consumer Bankers Association

Feb 16, 2023 29m

This week on Banking on Innovation, we will view banking and customer innovation through a completely different lens. Our guest is the recently appointed CEO of Consumer Bankers Association (CBA),…

S1E9 Episode 9 Todd Lane, President & CEO of California Coast Credit Union

Feb 02, 2023 28m

This week’s guest on Banking on Innovation is Todd Lane, President and CEO of California Coast Credit Union, a $3.6 billion credit union based in San Diego.Todd was appointed Chief Financial Officer…

S1E8 Episode 8 Harit Talwar, Former Global Head of Marcus by Goldman Sachs

Jan 19, 2023 41m

This week’s guest on Banking on Innovation is Harit Talwar, who in 2015 joined Goldman Sachs to establish Marcus and build a differentiated consumer business.Marcus went on to become of the most…

S1E7 Episode 7 Hans Morris, Managing Partner of NYCA Partners

Jan 05, 2023 45m

This week’s guest on Banking on Innovation is Hans Morris, Managing Partner of NYCA Partners, a premier venture capital and advisory firm focused on the fintech sector.Hans brings a unique…

S1E6 Episode 6 Erin Pryor, EVP and Chief Marketing Officer at First Horizon

Dec 11, 2022 28m

Our guest on the sixth episode of Banking on Innovation is Erin Pryor, Executive Vice President, Chief Marketing Officer at First Horizon Bank. Already the fourth largest regional bank in the…

S1E5 Episode 5 Ankit Bhatt, EVP Consumer Chief Digital Officer at US Bank

Nov 27, 2022 26m

Our guest on Banking on Innovation this week is Ankit Bhatt, Executive Vice President, Consumer and Chief Digital Officer at US Bank.Ankit built the US Bank mobile app from scratch in 2019, the same…

S1E4 Episode 4 Jamie Warder, Head of Digital Banking at KeyBank: 3 Rules for Successful Innovation

Nov 10, 2022 35m

Jamie Warder, who is Head of Digital for KeyBank, is our guest this week on Banking on InnovationKeyBank has around 1,000 branches in 15 states. Jamie is a savvy industry veteran who is skilfully…

S1E3 Episode 3 Brendan Coughlin, Head of Consumer Banking at Citizens: Moving From Transactional to Advisory-based Banking

Oct 27, 2022 39m

Brendan Coughlin, who is responsible for national and regional banking at Citizens, is our guest this week on Banking on InnovationBrendan has an 18-year history at the bank, which has over 1,200…

Frequently Asked Questions

How many episodes does Banking on Innovation have?

Banking on Innovation has published 23 episodes since September 2022, covering topics in Business, Investing.

Is Banking on Innovation still active?

Banking on Innovation is currently sporadic with new episodes monthly. Average episode length is 35m.