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Your comms agony aunts offering quick, practical advice for everyday dilemmas
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S8E2 S8E2: High-performing teams - what's really going on beneath the surface?
Before you can fix a team, you have to understand it. Not what you assume is happening - what's actually happening. In this episode, Imogen and Amanda talk about how to diagnose the real causes of…
S8E1 S8E1: High-performing teams - is yours working as hard as you think?
Most teams don't fail dramatically. They fade quietly. Work feels harder than it should, decisions drag on, everyone's busy but nothing's quite moving. In the first episode of our series on…
S7E5 S7E5: Storytelling - our top 10 tips
For the final episode of our storytelling series, we’re pulling everything together into ten practical, no-nonsense tips you can use straight away. Whether you’re trying to spark action, shift…
S7E4 S7E4: Storytelling - where to find stories
Think your organisation is story-free? Think again! In this episode, we’ll show you where you can find stories and how you can connect them to action. We’ll look at Steve Denning’s eight narrative…
S7E3 S7E3: Storytelling - the key elements of a story
You’ve done your prep. You’ve survived the science. Now it’s time to actually build a story. Hoorah! In this episode, we break down the six key ingredients every story needs — from characters and…
S7E2 S7E2: Storytelling - why stories work
In the second episode of our storytelling series, we’re still not letting you write anything. Nope, we’re heading into your brain first. In this episode, we unpack the science behind why storytelling…
S7E1 S7E1: Storytelling - where to start
Everyone loves to say “we need a story.” Fewer people stop to ask why. In this first episode of our five-part storytelling series, we take a step back from the shiny stuff — the metaphors, the…
Bonus episode: turning policy into real influence
Government affairs is something that used to be done behind closed doors (or over long lunches). Not anymore. In this special bonus episode, we're joined by Katarina Wallin Bureau - General Manager…
S6E5 S6E5: The ten golden rules of crisis communications
If you’ve ever wished for a crisis handbook you could keep in your top drawer - this is probably as close as it gets. In the final episode of our Crisis Series, we bring everything together into ten…
S6E4 S6E4: Crisis management - after the dust settles
The headlines have faded, but the real work’s only just beginning.In this episode, Imogen and Amanda look at what happens once the immediate crisis has passed - and how to rebuild trust for the long…
S6E3 S6E3: Say it right – communicating under pressure
What do you say when everything’s going wrong — and how do you say it without sounding like a corporate robot?In this episode of Dear Comms…, Imogen and Amanda dig into the language of crisis. From…
S6E2 S6E2: In the eye of the storm a.k.a. who does what, when?
In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!)We'll break…
S6E1 S6E1: How to build a crisis-resistant culture
When a crisis hits, it’s rarely out of the blue. In the first episode of our crisis comms series, we'll look at “before”. Before it all goes wrong, that is. We'll explore how to spot trouble early,…
S5E5 S5E5: Changing the story of storytelling
Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we…
S5E4 S5E4: Legal vs. Comms: Coexisting without conflict
Why does it always feel that comms and legal are at loggerheads when we’re meant to be protecting the same business? In this candid chat with Julian Hilton-Johnson (who's both an ex-lawyer and an…
S5E3 S5E3: What comes after comms?
You’ve spent years leading communications. You know how to shape a message, manage a crisis, coach leaders, bring clarity where there’s chaos. But what if all that experience was just the beginning…
S5E2 S5E2: Strategy, stories and staying on message: what comms can steal from politics
When you think politician, you don't often think "honesty, transparency, straight answers"... but that doesn't mean that there's nothing to learn from our political friends. In this episode, we’re…
S5E1 S5E1: Decisions, decisions...
Some people excel at making choices. Others freeze. Or, worse, overthink their decision to death. In the world of comms, too often we're stuck in an endless feedback loop with no one willing to…
S4E6 We're all goin' on a summer holiday
Now that you've got that Cliff Richard classic in your brain...The TL;DL (too long; didn't listen) is that we're taking some holiday time. But this short announcement also contains some tantalizing…
S4E5 S4E5: Good job, bad press: would you work for a controversial company?
Working for a company with a difficult reputation (or thinking about it)? You’re not alone. In this episode, Imogen and Amanda dig into the reality of saying yes to jobs in industries like pharma,…
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Dear comms... has published 39 episodes since January 2025, covering topics in Business.
Dear comms... is currently highly active with new episodes weekly. Average episode length is 13m.
