Excellentia Podcast: Surgery Center Chat

Cathy Montgomery & Roger Manning

English Business Education Health & Fitness Management Medicine

Apple Podcasts Website RSS

Episodes 17

Avg. Duration 25m

Activity Highly Active

Apple Rating ★ 4.0 (1)

Since Jan 2019

Latest Episode Jan 2026

Publishing Details

Schedule

Semi-Annually

Format

Episodic

Hosting

feeds.buzzsprout.com

About This Podcast

Each week Excellentia Advisory Group will bring pertinent information to the surgery center industry to help keep you in regulatory compliance as well as assist in optimizing your operations. Regular podcast speakers will be Cathy Montgomery or Roger Manning but Excellentia will also invite industry experts as guest interviews.

Podcasting 2.0 Features

funding

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Recent Episodes

How to Build Outstanding Customer Service for Your Patients & Referral Sources

Jan 13, 2026 1h 11m

Roger Manning, Co-Founder & Managing Partner of Excellentia Advisory Group give a 71 minute presentation on what is needed by management to build on outstanding customer service-oriented team. …

S2025E16 016- Turning Around Toxic Company Culture

Jul 18, 2025 32m

Roger Manning discusses the causes for a toxic company culture and offers a playbook of ideas on how to turnaround the toxic culture. Roger discusses the employee issues, midline management issues…

S2025E15 DEI vs. EEOC Clarification

Jul 16, 2025 22m

Roger Manning attempts to clarify the recent DEI Executive Order by President Trump and how it relates to EEOC and fair hiring practices. Roger stresses the importance of updating company Policies,…

S2E14 014 - Introduction to AAAHC 2023 v.42

Feb 17, 2023 35m

Cathy Montgomery, RN, CASC and Sandra Berreth, RN, BS, MS, CASC make a 35 minute introduction to our longer one hour 20 minute review of the AAAHC changes for 2023 known as version 42. This…

S2E13 013- What About Those Drills? Questions Answered.

Feb 11, 2023 28m

Roger Manning introduces Cathy Montgomery, RN, CASC and Sandra Berreth, RN, BS, MS, CASC who is an AAAHC surveyor and Excellentia consultant. Cathy and Sandra discuss drills that are required by CMS…

S1E12 Team Building - A Manager's Self-Assessment

Feb 11, 2021 33m

Roger Manning gives the beginning excerpt from a 79 minutes webinar presentation on Team Building with the focus on the manager's self-assessment of their team building skills.Support the show

011- Professionalism

May 01, 2020 44m

Roger Manning, Managing Partner, Excellentia Advisory Group discusses what professionalism should look like in managers and their staff in the surgery centers and medical clinics including what…

S1E10 010 - ASC Success Series: An Interview With John Paoni

Mar 18, 2019 28m

This is the second episode of our ASC Success Series interview featuring John Paoni; a passionate and enthusiastic Administrator of the Green Mountain Surgery Center. Roger Manning interviews John to…

S1E9 009 - New Surgery Center Start Up Process

Mar 11, 2019 18m

Cathy Montgomery and Roger Manning discuss the process of starting up a new ASC.Support the show

S1E8 008 - Do's and Don'ts of Recruiting

Mar 06, 2019 22m

Cathy Montgomery interviews Roger Manning on the topic of Recruiting Do's and Don'ts at Ambulatory Surgery Centers, as well as how to find the best candidate for your available position. Support the…

S1E7 007 - I Am Being Sued Over My Employee Handbook

Feb 25, 2019 15m

Cathy Montgomery interviews Roger Manning on the human resource topic pertaining to the importance of clear wording and intentions in your Employee Handbook in ambulatory surgery centers (small…

S1E6 006: ASC Success Series: An Interview With Jim Stilley

Feb 18, 2019 45m

This is our first ASC Success Series interview. Roger Manning interviews Jim Stilley, VP of Operations from VEI Michigan about his ASC industry successes. Support the show

S1E5 005 - CMS Proposals

Feb 11, 2019 13m

Cathy Montgomery discusses three (3) CMS proposed rule changes. Also, an introduction of Regina Robinson as faculty speaker at Excellentia University with upcoming webinar on Case Costing.Support…

S1E4 004 - Employee Misclassification and the Court of Law

Feb 04, 2019 21m

Cathy Montgomery interviews Roger Manning on the human resource topic pertaining to employee misclassification in ambulatory surgery centers (small businesses) and how misclassification can put you…

S1E3 003 - Lessons We Learn from a Notable New Jersey Survey

Jan 28, 2019 16m

Cathy Montgomery reviews a notable New Jersey Survey in hopes to prepare your facility to avoid similar citations. Support the show

S1E2 002-Emergency Operations Plan Discussion

Jan 24, 2019 18m

Cathy Montgomery has a brief discussion as to the Emergency Operations Plan and what she is hearing as the most common surveyor citations.Support the show

S1E1 001- Quality Reporting 2019

Jan 16, 2019 16m

This is Excellentia Advisory Group's first podcast episode. To kick it off, Cathy Montgomery, President of Excellentia Advisory Group will discuss briefly some important changes to ambulatory surgery…

Frequently Asked Questions

How many episodes does Excellentia Podcast: Surgery Center Chat have?

Excellentia Podcast: Surgery Center Chat has published 17 episodes since January 2019, covering topics in Business, Education.

Is Excellentia Podcast: Surgery Center Chat still active?

Excellentia Podcast: Surgery Center Chat is currently highly active with new episodes semi-annually. Average episode length is 25m.