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About This Podcast
F&I Talk Outside the Box with EFG Companies features EFG training managers along with guest speakers from across the automotive retail industry. Each month, our industry experts tackle the biggest challenges and questions facing F&I managers today. If you have a question for us to address on the podcast, please email us at [email protected]
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Recent Episodes
S7E3 Powersports Predictions for 2025: Three Tips to Make More
F&I Talk Outside The Box PodcastVictor DiBlasi, Director, Platform DevelopmentAdam Ouart, Sr. Vice President, Agency Services and PowersportsJoin Victor and Adam as they discuss their predictions…
S7E2 Automotive Lending Predictions for 2025 - Lots of Upside to Make More
F&I Talk Outside The Box PodcastVictor DiBlasi, Director, Platform DevelopmentBrien Joyce, Executive Vice President, Specialty ServicesJoin Victor DiBlasi and Brien Joyce discuss their…
S7E1 Predictions for 2025 + Opportunities to Make More
F&I Talk Outside the Box PodcastVictor DiBlasi, Director, Platform Development, EFG CompaniesEric Fifield, Chief Revenue Officer, EFG CompaniesJoin Victor DiBlasi and Eric Fifield as they discuss…
S6E4 The Importance of Your Dealership's Digital Presence
In this episode, EFG Training Manager, Anthony Olivieri, discusses the best practices of managing your digital presence with EFG Senior Manager of Corporate Culture and External Communications, Ellen…
S6E3 Today's Compliance Environment
Listen to a powerhouse podcast on the top trends in compliance, tackling everything from the CARS Rule to cyber security. Today's speakers are:Shannon Robertson, Executive Director, AFIPGlenice…
S6E2 Revving Up Profits in 2024 with F&I Training
In our latest episode of F&I Talk Outside the Box, EFG VP of Training and Inside Sales, Glenice Wilder and EFG Training Manager, Anthony Olivieri discuss the importance of F&I training as…
S6E1 Gear Up for 2024 with F&I Talk Outside the Box
Listen to EFG's Vice President of Training and Inside Sales, Glenice Wilder, discuss the changes implemented to EFG's F&I class and the upcoming 2024 F&I Talk Outside the Box lineup with EFG…
S5E6 Negotiation in 2023
Listen in at EFG's Vice President of Training & Inside Sales, Glenice Wilder, and EFG Training Manager, Anthony Olivieri, tackle the lost art of negotiation. In this episode, they unpack what has…
S5E5 Tackling The Negative Equity Discussion
In today's podcast, EFG Trainers, Dave Gibbs and Anthony Olivieri are joined by EFG's Regional VP of Agency Services, Ryan Musgrove, to discuss best practices in tackling one of the most pressing…
S5E4 Sellers vs. Order Takers
Listen in as EFG's Vice President of Training and Inside Sales, Glenice Wilder, discusses the current sales-team mindset facing dealers today, how we got here, and what dealers need to do going…
S5E3 Do You Know Where Your PII Is?
Is your dealership ready to be in compliance with the updated Safeguards rule? EFG's Senior Manager of Infrastructure and Security, Randy Standish, breaks down the three basic categories of data…
S5E2 Compliance Training in 2023
In this special podcast episode, EFG's Chief Revenue Officer, Eric Fifield hosts a conversation with two General Managers from the Moritz Auto Group, Jim Hardick and Matt Ducote. These three industry…
S5E1 The EV Road Ahead
Is your dealership ready for electric vehicles?EFG's Senior Product Manager and resident electrical engineer, Nilesh Pate discusses three things dealers need to ask today to equip their dealerships…
S4E6 Peak Powersports Profitability - Simplify the Claims Process
Original Air Date: March 16, 2022Listen to EFG’s Vice President of Powersports, Glenice Wilder and EFG’s Senior Powersports Claims Adjuster, Dave Strebeck discuss the benefits of training all…
S4E8 Peak Powersports Profitability - Cash Customer Conversions
Original Air Date: Sept 1, 2022How do you handle cash customers? Does your team: work to sell protection products to these customers; flip them to financing; or just process the cash deal and move…
S4E7 Peak Powersports Profitability - New Powersports Normal
Original Air Date: May 26, 2022EFG Vice President of Powersports, Glenice Wilder, hosts Joe Garcia, the General Manager of Vicars Powersports to talk all things powersports, including the impact of…
S4E5 What's up with the FTC?
Listen in as EFG's Vice President of Training and Recruiting, Kim Kotz Carroll and the Executive Vice President of the Association of Finance and Insurance Professionals, Shannon Robertson discuss…
S4E4 Mid-Year Compliance Update
We're halfway through 2022 and regulators are not letting up on the automotive lending and retail auto spaces. Hear from the Executive Director of the Association of Finance and Insurance…
S4E3 Talking with EFG's Newest Training Manager
Meet Mark Gregg, the newest addition to EFG Training Services!Mark brings a wealth of auto and powersports dealer management and training acumen to F&I Talk Outside the Box. Listen to Mark and…
S4E2 Introducing Peak Powersports Profitability
Listen to EFG's Vice President of Powersports, Glenice Wilder and EFG's Training Manager, Dave Gibbs discuss EFG's newest podcast, Peak Powersports Profitability.Finish the podcast better informed…
Frequently Asked Questions
F&I Talk Outside the Box has published 47 episodes since February 2019, covering topics in Business.
F&I Talk Outside the Box is currently dormant with new episodes monthly. Average episode length is 12m.
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