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Recent Episodes
Not all growth is good growth | Michelle Winfield-Hanrahan, Chief Clinical Access Officer, UAMS | Ep. 9
Most specialty groups treat growth as the goal and figure the operations will catch up. This episode is about why that order is backwards. Host Joe Zboch of Hatch sits down with Michelle…
What ops leaders actually think about AI | Ep. 8
This episode steps back from the guest chair. Joe Zboch, director of marketing at Hatch and host of Scaling Specialty Growth, recaps what five COOs and operations leaders at scaling practices taught…
Why deep integration is the harder path in GI | Jenn Muina, Divisional VP, Gastro Health | Ep. 7
Roll-ups are common in specialty healthcare. Deep integration is not. On episode 7 of Scaling Specialty Growth, Joe Zboch sits down with Jenn Muina, Divisional VP for Florida at Gastro Health, to…
The patient experience is a process problem | Matthew Slater, Administrative Director of Orthopaedic Surgery, UC San Diego Health | Ep. 6
Patient experience used to be a fuzzy concept in specialty healthcare. It's not anymore. In Episode 6 of Scaling Specialty Growth, Joe Zboch talks with Matthew Slater, Administrative Director of…
Growing without adding more people | Ross Rigdon, COO, Raleigh Orthopaedic | Ep. 5
Wake County adds 52 net new residents every single day. For a regional orthopedic practice, that's both a tailwind and a pressure test. More patients means more workflow to absorb, more payer rules…
Making specialty growth operations a game | Amy Seehafer, COO, OSMS | Ep. 4
Operations teams in specialty healthcare know what growth feels like from the inside: more clinics, more providers, more volume, and a back-office that's always running behind. This episode looks at…
Workers' comp needs more than a referral | Kelli Anderson, COO, DMOS | Ep. 3
Running five clinic locations, 30 physicians, and 50+ PAs and therapists while opening a sixth site takes more than a good plan. It takes someone who knows exactly which dials to turn and when to…
The referral workflow nobody digitized | Chris Poole, CEO, Hatch | Ep. 2
Referral management is the front door of specialty care. Most front doors are broken. This episode of Scaling Specialty Growth gets into why: fragmented workflows, no real data, and a process that…
Rising costs and specialty org growth | Chris Poole, CEO, Hatch | Ep. 1
Rising costs and shrinking reimbursements are creating severe margin compression for specialty healthcare practices. To survive and expand, organizations must focus on sustainability. Joe Zboch sits…
Welcome To Scaling Specialty Growth!
Welcome to Scaling Specialty GrowthIn specialty healthcare, growth is not optional. Scaling an organization while maintaining operational excellence and a world-class experience is the hard part.…
Frequently Asked Questions
Scaling Specialty Growth has published 10 episodes since April 2026, covering topics in Business, Management.
Scaling Specialty Growth is currently highly active with new episodes weekly. Average episode length is 22m.
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