Survive: Essentials for C-Store Assistant Managers
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RETAIL MERCHANDISING EXECUTION (VERIFYING PLANOGRAM COMPLIANCE)
SHOW NOTES (SURVIVE VERSION)Episode Title: Retail Merchandising Execution: Verifying Planogram Compliance (Episode 91) Episode Description: "You failed because you accepted verbal confirmation of a…
INVENTORY AVAILABILITY (VERIFYING THE VENDOR DELIVERY INVOICE)
SHOW NOTES (SURVIVE VERSION)Episode Title: Inventory Availability: Verifying the Vendor Delivery Invoice (Episode 90) Episode Description: "The driver failed to deliver the product, but you…
FOOD SERVICE EXECUTION (AUDITING THE FOOD TIMERS)
SHOW NOTES (SURVIVE VERSION)Episode Title: Food Service Execution: Auditing the Food Timers (Episode 89) Episode Description: "You failed because you assumed your sales associate was managing the…
EXTERIOR FACILITY MANAGEMENT (DELEGATING AND VERIFYING THE EXTERIOR SWEEP)
SHOW NOTES (SURVIVE VERSION)Episode Title: Exterior Facility Management: Delegating and Verifying the Exterior Sweep (Episode 88) Episode Description: "You failed because you allowed your sales…
THE OPERATIONAL INSPECTION (AUDITING THE SHIFT EXECUTION)
SHOW NOTES (SURVIVE VERSION)Episode Title: The Operational Inspection: Auditing the Shift Execution (Episode 87) Episode Description: "You failed because you relied entirely on an external authority…
INVENTORY DISCREPANCIES (AUDITING THE ELECTRONIC JOURNAL)
SHOW NOTES (SURVIVE VERSION)Episode Title: Inventory Discrepancies: Auditing the Electronic Journal (Episode 86) Episode Description: "The items were not physically stolen by a customer. The items…
THE OPERATIONAL UPSELL (COACHING NATURAL PHRASING)
SHOW NOTES (SURVIVE VERSION)Episode Title: The Operational Upsell: Coaching Natural Phrasing (Episode 85) Episode Description: "Your shift is failing to maximize its revenue potential because you…
THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)
SHOW NOTES (SURVIVE VERSION)Episode Title: The Morning Rush Command Center: Deploying Your Staff (Episode 84) Episode Description: "When all employees stand behind the counter, the sales floor…
S EPISODE 83: Q1 RECAP & THE "THRIVE" PREVIEW (REVIEWING THE SCOREBOARD)
SHOW NOTES (SURVIVE VERSION)Episode Title: Q1 Recap & The "Thrive" Preview: Reviewing the Scoreboard (Episode 83) Episode Description: "Your team executed a poor financial shift that simply…
THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)
SHOW NOTES (SURVIVE VERSION)Episode Title: The "Dive" Graduation: Identifying Your Replacements (Episode 82) Episode Description: "David did the physical work himself instead of explaining the…
Survive Resource Intro: Never Cap Your Growth
Show Notes (Survive Version)Episode 81 Title: Survive Resource Intro: Never Cap Your Growth (Episode 81) Episode Description: "I don't believe in capping somebody's growth because I never wanted…
WASTE NOT, WANT NOT (VERIFYING THE TRASH)
Show Notes (Survive Version)Episode Title: Waste Not, Want Not: Verifying the Trash (Episode 80) Episode Description: You must visually inspect the trash cans and compare the contents to the written…
S Ep 79: ASSISTANT MANAGER? THE HARDEST TRANSITION (C-STORE TRAINING)
Show Notes (Survive Version)Episode Title: Assistant Manager? The Hardest Transition (C-Store Training) (Episode 79) Episode Description: "You get the responsibility, but you don't always get the…
THE VENDOR DANCE (THE SUBSTITUTE REJECT)
Show Notes (Survive Version)Episode Title: The Vendor Dance: The Substitute Reject (Episode 78) Episode Description: You cannot allow vendors to dictate your stock. In this episode of Survive, Mike…
SHIFT CHANGE WARFARE (THE GATEKEEPER)
Show Notes (Survive Version)Episode Title: Shift Change Warfare: The Gatekeeper (Episode 77)Episode Description: "Once the team realizes that you will actually hold them accountable, the rushing…
THE BATHROOM TEST (DELEGATING THE DIRT)
Show Notes (Survive Version)Episode Title: The Bathroom Test: Delegating the Dirt (Episode 76)Episode Description: "If you just yell, 'Someone check the bathroom!', nobody will do it."As an Assistant…
THE STING (COMPLIANCE COACHING)
Show Notes (Survive Version)Episode Title: The Sting: Compliance Coaching (Episode 75)Episode Description: "Telling them to check IDs is not training. You have to verify it."When a clerk sells to a…
THE GLASS CAGE (CRISIS MANAGEMENT)
Show Notes (Survive Version)Episode Title: The Glass Cage: Managing the Aftermath (Episode 74)Episode Description: "The robbery is over. The crisis has just begun."For an Assistant Manager, the 3:00…
THE VARIANCE HUNT (INVENTORY CONTROL)
Show Notes (Survive Version)Episode Title: The Variance Hunt: Mastering Inventory Control (Episode 73)Episode Description: "Why are we always short on inventory?"For an Assistant Manager, a bad…
THE COLD WAR (THE COOLER)
Episode Title: The Cold War: Mastering the Cooler (Episode 72)Episode Description: "All done, boss."Those are the three most dangerous words an Assistant Manager can hear. Because 90% of the time,…
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Survive: Essentials for C-Store Assistant Managers has published 91 episodes since August 2023, covering topics in Business, Careers.
Survive: Essentials for C-Store Assistant Managers is currently highly active with new episodes weekly. Average episode length is 19m.
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