Tell Me Something Good About Retail

Tell Me Something Good About Retail

Bob Phibbs, The Retail Doc

Episodes 143
Avg. Duration 30m
Activity Highly Active
Apple Rating 4.7 (28)
Since May 2018
Latest Episode May 2026

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Publishing Details

Schedule
Monthly
Format
Episodic
Consistency
71%
Hosting
feeds.redcircle.com

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About This Podcast

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

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Recent Episodes

Losing the Job, Keeping the Purpose

May 06, 2026 26m

Brian Travilla with OffScript returns to discuss his evolution from retail leader to Amazon executive—and what happened when that chapter abruptly ended.In this episode, Brian shares:His transition…

Russ Flips Whips on Turning Views Into Sales

Apr 02, 2026 42m Transcript

This episode explores how social media is changing the way people choose where to buy long before they ever walk into a store. Bob talks with Russell Richardson, better known as Russ Flips Whips,…

How Lockwood Built Retail Magic

Mar 12, 2026 36m

How do independent retailers build stores customers love while avoiding the trap of looking like every other shop?In this episode of Tell Me Something Good About Retail, Bob Phibbs talks…

Community Beats Cheap Every Time Episode: 140

Oct 30, 2025 31m

John Robison didn't follow a traditional path. After engineering sound effects for Kiss and designing early video games, he built a thriving luxury automotive service business by rejecting the…

Scaling Resale with Franchising

Sep 25, 2025 25m

Fast facts & contextSystem size: 270+ stores; 50 more in developmentAnnual sales: “well over a quarter-billion”Category tailwind: US secondhand market ~$45B (2023) → projected ~$73B…

From Wiener Hats To Wisdom

Aug 28, 2025 38m

In this episode, celebrated meeting design expert and corporate trainer Brian Walter joins the show to share his journey from retail beginnings to becoming a nationally recognized speaker and CEO of…

From Flat Sales to Record Breaking

Aug 19, 2025 36m

When June sales went flat at her luxury women's store, Rebecca Weirda didn't make excuses. She rolled up her sleeves, had tough conversations with every team member, and turned a double-digit decline…

Retail’s Secret? Greeting Cards

Jul 17, 2025 34m

💬 Guest: Patrick McCullough, President of Hallmark Business Connections📅 Run Time: 35:15🔗 Website: https://www.hallmarkbusiness.com✉️ Episode Summary:In this episode, Bob chats with Patrick…

Finding Ways to Say Yes Always

Jun 12, 2025 31m

Episode OverviewFive conversations with retail entrepreneurs and experts who've built successful businesses by focusing on customer relationships, finding creative solutions, and staying true to…

Only 5% of Retailers Are Leaders—How to Fix That

May 29, 2025 33m

In this episode, Ann Ruckstuhl, SVP and CMO at Manhattan Associates, to unpack the hard truths and high hopes revealed in the 2025 Unified Commerce Benchmark.Ann brings her decades of experience—from…

Wisdom Behind the Windows: The Greatest Challenge in Retail is Merging Technology with Human Touch

Apr 10, 2025 37m

In this podcast episode, host Bob Phibbs, known as the Retail Doctor, discusses the evolving landscape of retail technology and the importance of human connection with guests Nikki Baird, Shep Hyken,…

Wisdom Behind the Windows: Unlocking the Secrets to Employee Development and Customer Loyalty in Retail

Mar 13, 2025 36m

In this episode of "Tell Me Something Good About Retail," hosted by Bob Phibbs, retail leaders discuss strategies for enhancing customer engagement, employee development, and adapting to change. Mark…

Wisdom Behind the Windows: How Can Retailers Build Stronger Connections with Their Customers?

Feb 13, 2025 32m

In this episode of "Tell Me Something Good About Retail," Bob Phibbs, the Retail Doctor, explores the importance of human connection in retail with various guests. Patrick Burke, CEO of a men's…

Wisdom Behind the Windows: How Can Retailers Foster Genuine Human Connections in a Digital Age?

Jan 17, 2025 27m

In this episode of "Tell Me Something Good About Retail," hosted by Bob Phibbs, the Retail Doctor, the focus is on the importance of human connection in retail. Bob introduces various guests who…

Building Community Through Comics

Dec 05, 2024 35m

Guest: Paul Landry, Co-owner of Crossover Comics (Montreal)Location: 3560 Notre Dame West, Montreal (St. Henry neighborhood)Key Discussion Points:- Store founded in 2012 by high school friends…

The Unexpected Marriage of Luxury Retail and Dining

Nov 14, 2024 33m

In this episode of "Tell Me Something Good About Retail," host Bob Phibbs, the "Retail Doctor," converses with Charlie Koniver, principal at Odyssey Retail Advisors. They discuss the evolution of…

Battling Retail Burnout and Boosting Sales

Oct 24, 2024 32m

In this episode of "Tell Me Something Good About Retail," host Bob Phibbs, the Retail Doctor, and Carol Leaman discuss the post-pandemic retail landscape, emphasizing the critical role of frontline…

Ecom Secrets To Grow Your Sales

Sep 05, 2024 43m

Josh Orr, the founder of Capital Commerce and host of the Retail Initiative Podcast, is one of the leading voices in eCommerce today. He specializes in helping brick and mortar retailers gain…

Teen Trainee to Retail Innovator: An Inspiring Path

Jul 11, 2024 32m

In this episode of Tell Me Something Good About Retail, host Bob Phibbs, the Retail Doctor, and Nicole Leinbach, founder of Retail Minded, delve into their extensive retail experiences. They discuss…

What Went Wrong At Ted Baker?

Jun 19, 2024 59m

Chris was involved from the very beginning of Ted Baker in 1988 and headed up the Retail Team for over 30 years as the company's Global Retail Director. During this time, Chris was responsible for…

Frequently Asked Questions

How many episodes does Tell Me Something Good About Retail have?

Tell Me Something Good About Retail has published 143 episodes since May 2018, covering topics in Business, Careers.

Is Tell Me Something Good About Retail still active?

Tell Me Something Good About Retail is currently highly active with new episodes monthly. Average episode length is 30m.

How do I contact Tell Me Something Good About Retail for sponsorship or guest appearances?

Sign up on Grep.FM to access contact details for Tell Me Something Good About Retail, including email and social media links.

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