The Experience Shift | NRC Health
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S2E5 Compassion as a Competitive Advantage with Dr. Anthony Mazzarelli
In this episode of The Experience Shift, hosts Jennifer Baron and Brian Wynne sit down with Dr. Anthony Mazzarelli, Co‑President and CEO of Cooper University Health Care, emergency physician, and…
S2E4 The Clinician’s Voice in a Noisy Digital World with Dr. Wendy Sue Swanson
Digital misinformation, shifting patient expectations, and the rapid rise of AI are reshaping how healthcare organizations build trust. In this episode of The Experience Shift, pediatrician,…
S2E3 Inside the Physician Perspective on Experience with Dr. Thomas Howell
In this episode of The Experience Shift, Jennifer Baron, Chief Experience Officer, NRC Health, and Brian Wynne, Sr. Vice President, NRC Health, talk with Dr. Thomas Howell, OB/GYN physician and…
S2E2 Ken Hughes on Human-Centered Healthcare: From Patients to Guests
Join hosts Jennifer Baron and Brian Wynne on The Experience Shift as they sit down with Ken Hughes, internationally acclaimed consumer behaviorist and author, to explore how healthcare organizations…
S2E1 Ryan Donohue on the Future of Healthcare Consumerism, Trust, and Brand Strategy
In this episode of The Experience Shift, Jennifer Baron, Chief Experience Officer at NRC Health, and Brian Wynne, Senior Vice President at NRC Health, sit down with Ryan Donohue, healthcare thought…
S1E1 Courage, Culture, and Costs Navigating Change in Healthcare
In this episode of Patient No Longer, Ryan Donahue sits down with Hal Andrews, President and CEO of Trilliant Health, to explore the forces reshaping healthcare today. They dive into the difference…
S1E1 Leadership That Listens Building Trust Through Strategy
In this episode of Patient No Longer, Lynda Barrett, Vice President of Strategic Planning and Chief of Governance at Emory Healthcare, shares how strategy and governance can work hand-in-hand to…
S1E1 Responsible AI in Healthcare Balancing Innovation and Humanity
In this episode of Patient No Longer, host Ryan Donohue sits down with Todd Quartiere, Leader for Responsible AI at Vynamic, an Inizio Advisory Company, and the Executive Director for the Foundation…
S1E1 Innovation with Intention Jesse Goodwin on Making Healthcare Work for Patients
In this episode of Patient No Longer, Jesse Goodwin, Ph.D., Chief Innovation Officer at Medical University of South Carolina (MUSC), shares how healthcare innovation must be visible, accessible, and…
S1E1 From Mission to Action Building a Living Strategy
In this episode of Patient No Longer, Morgan Jones, Chief Strategy Officer at Duke University Health System, shares how strategic planning can move from “a paperweight on the shelf” to a living,…
S1E1 Beyond the Buzzwords: The Future of Population Health with Dr. Brian Silverstein
What will it take to truly shift healthcare toward value-based, patient-centered care? Dr. Brian Silverstein, Chief Population Health Officer at Innovaccer, joins Patient No Longer to break down the…
S1E1 The Future of the Physician AI, Empathy, and the Evolving Patient Experience
In Part 2 of this two-part series, Dr. Kevin Pho returns to Patient No Longer to explore the future of care delivery. From AI scribes to shifting patient expectations, this episode breaks down the…
S1E1 Restoring Human Connection in Healthcare A Conversation with Dr. Kevin Pho
Dr. Kevin Pho, founder of KevinMD and a leading voice in digital medicine, joins Patient No Longer to explore how technology, burnout, and evolving patient expectations are reshaping the…
S1E1 The intersection of medicine, technology, and humanity with Dr. Geeta Nayyar
In this episode of Patient No Longer, we welcome back Dr. Geeta Nayyar, a globally recognized chief medical officer, technologist, and best-selling author. Dr. G shares her unique insights at the…
S1E1 Jeremiah Todd on revolutionizing patient engagement and language access
In this episode of Patient No Longer, we sit down with Jeremiah Todd, VP of Customer Engagement, Experience & Language Access at Fairview Health Services. Jeremiah shares his insights on the…
S1E1 Patient feedback and pediatric care with Dr. Jon Roberts
In this episode of Patient No Longer, host Ryan Donohue sits down with Dr. Jon Roberts, Director of Pediatric Pulmonology at Driscoll Children’s Hospital. Dr. Roberts shares his profound insights on…
S1E1 Consumer insights unveiled with Jim Nuckols
Jim Nuckols, Chief Marketing Officer for Sharp HealthCare in San Diego joins host Ryan Donohue to delve into the realm of healthcare consumer experiences. This episode uncovers the challenges,…
S1E1 Elevating healthcare leadership with Dr. Stephen Beeson
In this thought-provoking episode of Patient No Longer, Dr. Stephen Beeson, founder and CEO of Practicing Excellence, imparts invaluable insights on effective leadership behaviors within the…
S1E1 Going beyond the buzzwords to decode healthcare trends
Join us in this engaging episode featuring author and healthcare marketing expert, Chris Bevolo. From daring predictions to thought-provoking realities, Chris shares his insights on how consumers are…
S1E1 Beyond patient experience: The CXO's perspective on healthcare innovation
In this episode of Patient No Longer, we sit down with NRC Health's Chief Experience Officer, Jennifer Baron, to delve into the evolving role of the CXO in today's healthcare landscape. Jennifer…
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The Experience Shift | NRC Health has published 65 episodes since February 2021, covering topics in Business, Business News.
The Experience Shift | NRC Health is currently active with new episodes every 2 weeks. Average episode length is 34m.
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