PAC's All Access Pass Podcast
Elizabeth Woodcock
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S1E41 Spotlight on OSU Wexner Medical Center: Clarity is Everything
Access is not a scheduling problem - it is a system-wide performance imperative.In this episode, we feature the Ohio State University Wexner Medical Center, host of the Patient Access Collaborative’s…
S1E40 The Rise of Ambulatory Capacity Management
In healthcare, access to care ultimately comes down to one fundamental challenge: balancing supply and demand. In this episode of the Patient Access Collaborative podcast, Executive Director…
S1E39 Seeing Access Through a Shared Lens: Using the Patient Access Collaborative's Group Assessment to Understand the Current State
What if patient access isn’t just an operational problem—but a shared organizational belief system?In this episode of All Access Pass, host Chris Profeta, Senior Director of Research and Analytics at…
S1E38 From Cost Center to Value Engine: Reframing Patient Access as Enterprise Strategy
Patient access is often measured by speed—but its true value runs much deeper.In this episode of The All-Access Pass, Elizabeth Woodcock, DrPH, MBA, is joined by Brett Butler, Vice President of…
S1E37 The Future of Scheduling in the Age of Artificial Intelligence
AI may automate the “what” of scheduling, but the “why” still belongs to humans. In this episode of All Access Pass, host Elizabeth Woodcock sits down with Aramis Cherrington, Vice President of…
S1E36 Beyond the Waitlist: Rethinking Demand and Flow in Healthcare
Waiting lists have long been treated as an unavoidable part of healthcare — a symptom of limited capacity. But Professor Katherine Harding believes otherwise.In this episode, she joins PAC founder…
S1E35 Timely Access in Oncology: Lessons from Cancer Care
Behind every oncology referral is a patient—and a family—waiting, hoping, and depending on the system to move fast. In this episode, host Dr. Elizabeth Woodcock, Executive Director of the Patient…
S1E34 PAC Access Summit Preview: Discussing Access Strategy and Analytics with Emory Healthcare Leaders
Collaboration is the engine of innovation in healthcare access, and nowhere is that spirit stronger than at the upcoming PAC Access Summit, a two-day event co-hosted by Emory Healthcare on October…
S1E33 Leaders of the Year
What does it take to lead patient access at scale—and with heart? In this inspiring episode, we celebrate the Patient Access Collaborative’s inaugural Access Leaders of the Year: Jamie Kern, MBA,…
S1E32 From Dashboards to Decisions: Advancing Patient Access with Data Fluency
At the 2025 Patient Access Collaborative Symposium, Stephanie Schmidt, MS, Senior Director of Ambulatory Operations, and Adam Stone, MS, Director of Clinical Data & Analytics of Oregon Health…
S1E31 Beyond the Ballroom
Join us for a dynamic conversation with two powerhouse leaders in patient access: Alexandra Blake Martinez, MHSA, Associate Vice President of Access Strategic Operations at MD Anderson Cancer Center,…
S1E30 Insights on Panel Size: Key Access Metric for Primary Care
How many patients are too many? In this episode, Dr. Kevin Shah, Vice President and Chief Medical Officer of Primary Care at Duke University Health joins us to unpack the complex science—and art—of…
S1E29 Battling Burnout with The Joy of Practice
Joy of Practice is the beating heart of healthcare.It represents the very reason our clinicians practice medicine in the first place, underscoring the fundamental purpose behind their care delivery.…
S1E28 The Access Framework: Evidence-based Management
Our leaders know that patient access is a fundamental pillar of healthcare, but until now, there has been no standardized definition or framework to guide access leaders. This begs the question -…
S1E26 Staring Down Disaster: How Access Leaders Maintain Business Continuity During Emergencies
Wildfires have ravaged South California in recent months, forcing health system leaders to navigate patient access disruptions while ensuring continuity of care. Beyond the immediate crisis, these…
S1E26 Preferred Language Reminders: Breaking Barriers in Access
Our patients hail from every corner of the Earth, and differences in the languages we speak can become a serious barrier to effective care. But what happens when the data doesn't tell the story we…
S1E25 Making the Most of What You’ve Got: Capacity Optimization Guest Podcast with Patrick Kokoruda
Leading health systems all face the same problem: how can we maximize clinician efficiency while ensuring patients receive timely care? This month, the podcast features two distinguished leaders from…
S1E24 Access Unlocked: Mastering Change Management
Reliability is foundational to creating trust with our patients - and effective change management provides the tools we need to achieve it. In this episode, Founder and Executive Director Elizabeth…
S1E23 "To Confirm Your Appointment, Press One" - a Discussion about Patient Non-Attendance
Despite our best efforts, non-attendance remains one of the most persistent and damaging challenges for access leaders. In this episode, Founder and Executive Director Elizabeth Woodcock is joined by…
S1E22 The Power of Leveraging Behavioral Science for Patient Access
Behavioral science underlies each of the important decisions we make – and the complex world of patient access is no exception. This month, Founder and Executive Director Elizabeth Woodcock sits down…
Frequently Asked Questions
PAC's All Access Pass Podcast has published 41 episodes since June 2023, covering topics in Health & Fitness, Medicine.
PAC's All Access Pass Podcast is currently highly active with new episodes monthly. Average episode length is 28m.
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