The Modern Hotelier
David Millili & Steve Carran
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Recent Episodes
#285: Inside the Operations of Hospitality Giant, MGM Resorts International | with Ayesha Molino
In this episode, hosts David Millili and Steve Carran sit down with Ayesha Molino, Chief Operating Officer of MGM Resorts International, to explore the evolving landscape of hospitality,…
#284: Fixing the Post-Booking Black Hole Most Hotels Ignore | with Michael Gahan
What is the “post-booking black hole” in hospitality, and how can hotels eliminate it to transform the guest experience using AI, destination intelligence, and modern engagement tools? In this…
#283: What We've Learned from Hoteliers So Far in 2026
In this special highlight episode of The Modern Hotelier, hosts David Millili and Steve Carran take a look back at the first half of the year, revisiting standout moments from over 40 conversations…
#282: Uber Partners with Expedia, Spirit Shuts Down, Hotels Prepare for AI | Hot Topics with Tom Luersen
What should hoteliers be doing right now to stay ahead of these rapid changes? In this episode, hosts Steve Carran and David Millili are joined by Tom Luersen, President of CoralTree Hospitality, for…
#281: How to Turn Your Data into Hospitality Magic | with Josh & Dana Ellis
How are luxury hotels currently underutilizing guest data, and what opportunities are they missing? In this episode, Steve Carran and David Millili sit down with Josh and Dana Ellis, co-founders of…
#280: NYU Incubator Winner: Clairdoc - Agentic Billing | with Bakhtawer Baloch
In this episode, hosts David Millili and Steve Carran sit down with 2026 NYU SPS Incubator winner and founder of Clairdoc, Bakhtawer Baloch, for a wide-ranging conversation on entrepreneurship,…
#279: Increasing Hotel Profitability: Inside Asset Management | with Carmen Almos
In this episode, David and Steve sit down with Carmen Almos, Founder & CEO of Ashburton Hospitality, for a powerful conversation about resilience, entrepreneurship, and the evolving world of…
#278: Exploring the World of Boutique Cruises | with Azamara Cruises CEO Dondra Ritzenthaler
How does someone go from taking their very first flight after college to becoming the CEO of a world-renowned cruise brand?In this episode, David Millili and Steve Carran sit down with Dondra…
#277: Why (And How) This CEO Teaches Housekeepers to Read a P&L | Azim Saju & Josiah Mackenzie
In this special collaborative episode of The Modern Hotelier, recorded at the Hunter Conference with Josiah McKenzie of Hospitality Daily, we share a compelling conversation with Azim Saju, CEO of…
#276: Building a Tech-Forward Hotel Brand | with Roman Pedan of Kasa
In this episode, hosts David Millili and Steve Carran sit down with Roman Pedan, the founder and CEO of Kasa, to discuss the future of hospitality, the role of AI in hotel operations, and how…
#275: Mastering Sleep: The Hotelier's Ultimate Differentiator | with Maura Zambarano
In this episode, hosts David Millili and Steve Carran sit down with Maura Zambarano, President of Mattress Concierge, for an honest and wide-ranging conversation about entrepreneurship, resilience,…
#274: How to Boost Hotel Profitability with Automated Room Pricing | with Chas Scarantino
In this episode, hosts David Millili and Steve Carran sit down with Chas Scarantino, CEO of RoomPriceGenie, to explore how modern revenue management is transforming the independent hotel space. From…
#273: Young Workers Avoid Hotels, Travel Goes Local, Best Western Enters Glamping | April Hospitality Hot Topics
In this episode of The Modern Hotelier: Hospitality Hot Topics, hosts Steve Carran and David Millili are joined by Jennifer Olson, the Director of Commercial National Accounts, SERVPRO Team Zubricki,…
#272: The Companies Supporting & Innovating Independent Hospitality | from the Independent Lodging Congress
In this episode, host David Millili brings listeners inside Indie Cultivate Boston, hosted in partnership with ILC. David sits down with leading vendors and innovators including Airbnb, Watermelon…
#271: Creating a Better Hotel Booking Experience | with Richard Aday
In this episode, host David Millili sits down with Richard Aday, CEO and Co-founder of ThinkReservations, for an insightful conversation on entrepreneurship, technology, and the evolving hospitality…
#270: The Voices Shaping Independent Hotels from Independent Lodging Congress Boston
In this special episode, host David Millili takes listeners inside Indie Cultivate Boston in partnership with ILC, capturing candid conversations with some of the most forward-thinking leaders in…
#269: How Hotels Should Be Using Technology to Improve the Employee & Guest Experience | with Shane O'Flaherty of Microsoft
In this episode, David Millili and Steve Carran sit down with Shane O’Flaherty, Global Director of Travel, Transportation, and Hospitality at Microsoft, for a deep dive into the future of…
#268: The Atari Hotel: Building An Iconic Video Game Hotel | with Jordan Taylor
How does a former collegiate baseball player turn his competitive edge into a career in commercial real estate, and ultimately help bring a bold concept like the Atari Hotel to life? In today's…
#267: How this "Physical Internet" will Impact Hospitality | with Robert DeDomenico
What if hotels could turn every delivery into a revenue stream instead of a cost? What if the “last mile” wasn’t a problem—but the biggest untapped opportunity in hospitality? In this episode, host…
#266: Inside the Hospitality Creator Summit: Elevating the B2B Creator Community | with Anna Blue and Anthony Melchiorri
In this episode of The Modern Hotelier, host David Millili sits down with Hospitality Creators Summit co-founders Anna Blue and Anthony Melchiorri to unpack one of the most exciting new movements in…
Frequently Asked Questions
The Modern Hotelier has published 286 episodes since April 2022, covering topics in Business, Management.
The Modern Hotelier is currently highly active with new episodes every few days. Average episode length is 28m.
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